Positive mentions of BigCommerce

For a 3-person apparel brand, I’d shortlist Shopify and BigCommerce, with Shopify as the simpler starting point.

• shopify.com — best fit for a small team. It gives you a relatively straightforward store builder plus product/variant and inventory management, and its native discounts cover percentage/fixed discounts, Buy X Get Y, free shipping, automatic discounts, and customer/market eligibility. Shopify Help Center Shopify Help Center Shopify Help Center
• bigcommerce.com — consider this if discount logic is unusually important. Its promotion system is more deeply rule-oriented: you can build conditions around cart contents, quantities, spend, brands/categories, customer groups, etc., with priorities and rules controlling how promotions interact. BigCommerce BigCommerce
• WooCommerce is another option if you already have WordPress expertise, but for a three-person team I'd generally favor a hosted platform to reduce maintenance.

What I'd choose for your brand

Start with Shopify if you want the team spending its time on product, marketing, and fulfillment rather than maintaining the ecommerce stack. If your discount requirements are things like:

• “20% off this collection”
• “Buy 2, get 1 free”
• “$20 off orders over $150”
• customer-specific discounts
• automatic promotions
• seasonal sale pricing

Shopify handles those natively. Shopify Help Center Shopify Help Center

If you mean much more complicated rules—for example, “Buy 3 items from Category A, get the cheapest item from Category B 40% off, except sale items, unless the customer is in Group X”—I'd investigate BigCommerce more seriously because its promotion engine is explicitly designed around multi-condition rules. BigCommerce

If you tell me roughly how many SKUs/variants you have, whether you sell wholesale, and 2–3 examples of the discount rules you need, I can narrow this down to the most appropriate platform and plan.

For a 3-person apparel brand, I’d shortlist Shopify and BigCommerce, with Shopify as the simpler starting point.

My recommendation: Shopify

Shopify is probably the best default for you. Its current Grow plan is $79/month when billed annually ($105 monthly), supports up to 5 staff accounts, and includes inventory management, online store functionality, and selling across social/marketplace channels. www.shopify.com

For an apparel brand, that gives you a relatively low-maintenance stack for things like:

• Sizes/colors as inventory variants
• Multiple inventory locations
• Low-stock management
• Discount codes
• Product/category promotions
• Bundles and more sophisticated promotions as you grow
• POS for pop-ups or physical retail

I wouldn't jump to Shopify Plus at your stage; Plus starts around $2,300/month on a 3-year term in the U.S. and is aimed at much more complex/high-volume operations. help.shopify.com

When I'd choose BigCommerce instead

BigCommerce is particularly compelling if by "discount rules" you mean lots of conditional pricing logic.

BigCommerce advertises 70+ native discount options, including BOGO, quantity discounts, cart thresholds, customer-group discounts, category/brand discounts, and automatically applied promotions. www.bigcommerce.com Its inventory system also supports centralized inventory across channels and real-time syncing. www.bigcommerce.com

Its current plans start at $29/month billed annually, with Growth at $79 and Scale at $299. www.bigcommerce.com

So I'd make the decision this way:

• Want the easiest overall operation → Shopify
• Expect complicated promotional/pricing rules → BigCommerce
• Already have a WordPress site and technical resources → WooCommerce

If you tell me roughly how many SKUs you have, where you sell (online only/POS/Amazon/etc.), and what discount rules you need (e.g. “20% off dresses, except sale items, plus buy-2-get-1”), I can narrow it down to the best fit for your specific setup.

If analytics + conversion optimization inside the ecommerce experience are your priorities, I’d narrow the field to a few platforms rather than general website builders.

Best overall pick: Shopify

shopify.com

Pick Shopify if selling is the core purpose of the site. It has the strongest ecommerce analytics foundation, checkout optimization ecosystem, and growth tooling. Shopify provides store analytics, customer/product reports, conversion-related insights, abandoned checkout recovery, marketing integrations, and a large app ecosystem for experimentation and optimization. Shopify Shopify

Strong points

• Excellent funnel visibility (traffic → product views → carts → checkout → purchase)
• Strong checkout performance and optimization tools
• Large ecosystem for:

• A/B testing
• email/SMS recovery
• personalization
• subscriptions
• loyalty programs
• upsells/cross-sells
• Scales from small brands to large catalogs Shopify

Tradeoffs

• You may rely on apps for some advanced CRO workflows
• Less design freedom than some visual-first builders

Best if you want a beautiful site + solid ecommerce: Wix

wix.com

Wix is a good fit if your website is as much a marketing/brand experience as it is a store. It combines a flexible visual editor with ecommerce, marketing automation, and analytics features. Tech.co

Strong points

• Easier page-building and design control
• Built-in marketing tools
• Good for smaller catalogs and service + product businesses
• Faster to launch without technical help Tech.co

Tradeoffs

• Less ecommerce depth than Shopify for complex stores

Best for content-heavy brands: Squarespace

squarespace.com

Good if your conversion path depends heavily on storytelling, photography, editorial content, or premium branding. Its commerce analytics cover metrics like revenue, orders, conversion rate, average order value, traffic sources, and product performance. Forbes

Strong points

• Excellent templates
• Strong content + commerce combination
• Useful built-in commerce reporting

Tradeoffs

• Less robust ecommerce ecosystem than Shopify

For larger operations: BigCommerce

bigcommerce.com

Consider it if you have:

• large catalogs
• multiple regions/currencies
• B2B requirements
• complex inventory needs

It competes more directly with Shopify at scale. Shopify

My recommendation by business type

Shopify Tech.coA good rule: if conversion rate is a top KPI, start with Shopify; if brand presentation is the top KPI and ecommerce is secondary, start with Wix or Squarespace.

If you tell me your approximate monthly traffic, number of products, and whether you sell physical goods, subscriptions, or services, I can narrow it to one choice.

If built-in ecommerce analytics + conversion optimization are your priorities, I’d narrow it to Shopify, Wix, and BigCommerce rather than general-purpose website builders.

How I’d compare them

Shopify is particularly strong if you expect analytics to drive ongoing optimization. Its analytics includes real-time reporting, conversion rate, traffic/session data, landing-page performance, product/merchandising insights, and customizable reports. Shopify Help Center Shopify

Wix has unusually good built-in conversion reporting for a website builder: its store analytics includes conversion funnels, abandoned-cart funnels, conversion by product, and conversion trends. It also supports no-code conversion tracking and Google Analytics integrations. Wix Help Center Wix Help Center Wix Help Center

BigCommerce is strong if you want more sophisticated commerce operations. Its built-in analytics covers storefront conversion rates, AOV, sales channels, customer/product trends, and cart abandonment. BigCommerce BigCommerce

Squarespace has solid purchase-funnel, conversion, sales, and abandoned-checkout analytics, but I'd generally look at Shopify or Wix first if analytics/CRO is a central part of the business rather than a supporting feature. Squarespace Help Squarespace Help

My practical recommendation

Pick Shopify if you're building a store where conversion rate, revenue per visitor, merchandising, acquisition, and experimentation will be ongoing priorities.

Pick Wix if you want those analytics/conversion capabilities but also want a more flexible traditional website builder/marketing-site experience.

Pick BigCommerce if you're anticipating a relatively sophisticated or high-volume ecommerce operation.

One important distinction: built-in analytics ≠ built-in experimentation/CRO. Shopify itself describes specialized CRO tools as complementary for things like heatmaps, session replay, surveys, A/B testing, and personalization. Shopify

If you tell me what you're selling, approximate monthly revenue/traffic, and whether you're B2C or B2B, I can narrow this to the most appropriate platform and explain the tradeoffs.

For a boutique selling made-to-order products with long production times, I’d look primarily at Shopify, WooCommerce, and BigCommerce. The key distinction is whether you need a true pre-order workflow or simply want to let customers order while an item is being produced.

My practical take

Shopify — probably the easiest fit

Shopify is particularly strong if you want the customer experience to be polished without building much yourself. Its App Store has a substantial ecosystem specifically for pre-orders, backorders, and made-to-order products. Current Shopify listings include apps supporting made-to-order products, backorders, restock notifications, deposits, and partial payments. Shopify App Store Shopify App Store

For example, you can have a product say:

Made to order — ships in 6–8 weeks
Order today to reserve yours.
$150 deposit due today; balance charged when production begins.

That sort of workflow is much closer to what a boutique with long production times needs than simply marking inventory as "out of stock."

apps.shopify.com

WooCommerce — best if you want maximum control

WooCommerce is particularly flexible. Its official pre-order extension supports setting an availability date and either charging customers immediately or when the item becomes available. WooCommerce WooCommerce

There's also an official extension specifically covering both pre-orders and backorders, with configurable payment options, order rules, and notifications. WooCommerce

I'd consider WooCommerce if your production process is unusual—for example, different lead times based on fabric, personalization, size, or production batch—and you're comfortable with a little more technical administration.

One important distinction for your business

If your products are always made after the customer orders, I wouldn't necessarily structure them as conventional "pre-orders."

I'd look for a platform/app combination that supports:

• Made-to-order status rather than "out of stock"
• A visible production/ship timeframe
• Orders accepted without inventory being available
• Deposits or partial payments, if appropriate
• Automatic customer emails when production starts/completes
• Ability to update an estimated ship date
• Handling of delays without accidentally triggering refunds/cancellations
• Backorders when production capacity is temporarily full
• Separate fulfillment dates for different products/variants

For a boutique, I'd lean Shopify if you want simplicity; WooCommerce if your ordering/production logic is unusually complex. The platform itself is only half the decision—the particular pre-order/made-to-order app can make a very large difference.

If you tell me (1) your typical production time, (2) whether you take full payment or a deposit, (3) whether every item is made-to-order or only some, and (4) your approximate monthly order volume, I can narrow this down to the specific setup I'd use.

For example, you can have a product say:

Made to order — ships in 6–8 weeks
Order today to reserve yours.
$150 deposit due today; balance charged when production begins.

That sort of workflow is much closer to what a boutique with long production times needs than simply marking inventory as "out of stock."

apps.shopify.com

WooCommerce — best if you want maximum control

WooCommerce is particularly flexible. Its official pre-order extension supports setting an availability date and either charging customers immediately or when the item becomes available. woocommerce.com woocommerce.com

There's also an official extension specifically covering both pre-orders and backorders, with configurable payment options, order rules, and notifications.

I'd consider WooCommerce if your production process is unusual—for example, different lead times based on fabric, personalization, size, or production batch—and you're comfortable with a little more technical administration.

One important distinction for your business

For a boutique selling made-to-order products with long production times, I’d look first at Shopify, particularly if you want a polished customer-facing store without building a lot of custom functionality.

How I’d compare the main options

Shopify's advantage is the ecosystem around pre-orders. Its App Store currently has a large selection specifically supporting made-to-order, pre-orders, backorders, deposits, waitlists, and restock notifications. Shopify App Store Shopify App Store

For example, apps such as Dibs support deposits/partial payments and backorders, while Downpay is designed around deposits and partial payments for custom and pre-order sales. Shopify App Store

For your particular business

I'd structure it something like:

Product page → "Made to Order — Ships in 6–8 weeks" → customer orders → payment/deposit collected → production queue → customer receives updates → shipment.

That's somewhat different from a conventional "pre-order" where you're waiting for a product launch. You want the system to make the production lead time extremely explicit and prevent customers from interpreting the item as immediately available.

If you want deposits rather than charging 100% upfront, that's another reason I'd lean Shopify + a suitable pre-order/deposit app.

WooCommerce is the other platform I'd seriously consider if you want maximum control. Its official Pre-Orders extension supports availability dates, launch messaging, flexible charging, and can also handle pre-orders when a product goes out of stock. WooCommerce

If you tell me roughly how your boutique works (e.g. custom clothing/jewelry/furniture, typical 4–12 week lead time, full payment vs deposit, and whether customers can customize each item), I can narrow this down to the best 2–3 platform + app combinations for your workflow.