ChatGPT answers, unedited

For your use case, I’d look at yext.com first.

It is specifically designed for local-business AI visibility reporting. Scout tracks how your business appears in AI-generated answers across ChatGPT, Gemini, Claude, and Perplexity, including:

• AI mentions / visibility — how often your business appears in relevant answers.
• AI brand sentiment — whether those mentions are positive, neutral, or negative. Yext Help Yext Help
• Local/competitor comparisons — performance by location and against nearby competitors. Yext
• Citation/source tracking — which websites AI systems are using when discussing your business. Yext Help
• Reporting over time — useful for showing clients whether AI visibility and sentiment are improving. Yext Help
• API/MCP access — Yext launched Scout API and MCP in 2026, which could be useful if you want to pipe the data into your own reporting dashboard. Yext

If you want something simpler

mentioned-on.com is worth testing for a smaller/local business. It runs a free scan across four AI assistants and offers ongoing monitoring from $99/month according to its current site. MentionedOn

mentionsflow.com is another AI-answer monitoring option that tracks mentions, citations, and comparisons across ChatGPT, Gemini, Claude, Perplexity, and Google AI Overviews. MentionsFlow

My practical pick: if you're producing client-facing local SEO/AEO reports, start with Yext Scout; if you're testing the concept for a single business and want a lightweight entry point, try MentionedOn first.

If your goal is specifically “capture AI answers that mention my local business, score the sentiment, and turn it into reports,” I’d look at these:

• brightlocal.com — probably the most natural fit if you already do local SEO. It tracks ChatGPT, Google AI Mode and AI Overviews, provides a 0–100 visibility score, competitor comparisons, and sentiment/recommendation strength at the prompt level. BrightLocal
• support.birdeye.com — particularly interesting for multi-location businesses. Its reporting includes brand/location views and sentiment across ChatGPT, Gemini, Perplexity and additional AI surfaces. Birdeye Help Center
• adventyx.ai — explicitly built around local businesses and monitors ChatGPT, Gemini, Perplexity, Claude and Grok, with visibility and sentiment reporting. Adventyx
• mentioned-on.com — a more local-business-focused option. It captures actual answers from ChatGPT, Claude, Gemini and Perplexity, tracks competitors, and offers ongoing monitoring starting at $99/month according to its current site. MentionedOn

My practical pick

For an established local SEO/reporting workflow: BrightLocal. Its combination of local visibility, competitor comparison, sentiment, citations and reporting is unusually aligned with what you described. BrightLocal

For a lightweight, local-business-specific monitor: MentionedOn. It's designed around the actual questions customers ask about a business and lets you inspect the underlying AI answers rather than just receiving an opaque score. MentionedOn

One important distinction: these tools generally query AI systems with tracked prompts and analyze the resulting answers; they aren't literally accessing customers' private ChatGPT conversations. For reporting, that's actually preferable because you can reproduce the measurements over time.

If you tell me whether this is one local business or an agency managing multiple clients, I can narrow it to the best 2–3 options and compare pricing, AI platforms, sentiment scoring, and white-label reporting.

Yes. For your specific use case—capture AI answers that mention a local business, analyze sentiment, and turn it into reporting—I’d shortlist these:

• searchprism.io — best overall fit for reporting. It stores the full AI answers, counts brand mentions, tracks the surrounding sentiment, competitors, citations, and runs prompts on a schedule across ChatGPT, Claude, Gemini, and Perplexity. It also starts at $19/month. Prism
• getmint.ai — good if you want a more marketing-oriented dashboard with visibility, citations, sentiment, share of voice, competitors, markets, and intent across major AI engines. GetMint
• recometric.ai — particularly interesting for local businesses. It runs the same prompts across multiple AI engines, extracts mentions/position/sentiment/competitors, and rolls them into a score. Recometric
• livesov.com — another strong reporting-oriented option, with visibility, sentiment, share of voice, citations, competitor tracking, and hallucination/stale-fact detection. Plans are advertised from $9/month. Livesov

My pick

Start with Prism if your priority is defensible reporting. The important distinction is that it retains the actual answer text rather than giving you only an opaque score. You can therefore report something like:

“Your business was mentioned in 63% of tracked local-intent AI answers this month. Sentiment was 81% positive, up 7 points from last month. Competitor X appeared 12% more often.”

That underlying-answer evidence is especially valuable when presenting results to a business owner or client. Prism

If you're specifically building this for local SEO agencies managing multiple businesses, I'd also look closely at Recometric because its positioning and scoring are explicitly geared toward local categories such as dentists, lawyers, HVAC, med spas, and restaurants. Recometric

If you tell me whether you're a business owner, an SEO agency, or building your own reporting product, I can narrow this to the best 1–2 options and compare pricing/API/export capabilities.

For your use case — capturing AI answers that mention your local business and scoring sentiment for reporting — I’d look at AI visibility / GEO (Generative Engine Optimization) monitoring tools rather than traditional reputation tools.

Here are the strongest options:

My recommendation by scenario

• Local business + monthly client reporting: otterly.ai

Good fit if you need polished reports showing “AI mentioned us 42% of the time,” sentiment trends, competitor comparisons, and citations.

• You mainly care about “what does ChatGPT say about my business?”: presenc.ai

More focused on ChatGPT answer monitoring.

• You manage multiple locations or clients: livesov.com or siftly.ai

Better suited to recurring dashboards and agency workflows.

For a local business, I’d set up tracked prompts such as:

• “best [service] near me”
• “top-rated [category] in [city]”
• “who offers [specific service] in [neighborhood]”
• “compare [your business] vs competitors”

Then report:

• AI mention rate
• sentiment score (positive/neutral/negative)
• recommendation rank/order
• competitor mentions
• citations/sources AI relied on
• changes month over month

One caveat: no tool can see every private ChatGPT conversation happening in the world. These platforms generally simulate customer prompts on a schedule and measure the resulting AI answers, which is the practical way to track AI visibility. linksii.com

If you tell me your business type (restaurant, dentist, HVAC, retail, etc.) and whether you need agency/client reports or just internal tracking, I can narrow this to 1–2 tools.

Best fit: livesov.com. It tracks AI answers across ChatGPT, Claude, Gemini, Perplexity, and Grok, records the actual answers, counts mentions, and gives a sentiment score per mention plus trends over time. It also supports share-of-voice and competitor reporting. Livesov

For a local-business-specific alternative, localaicheck.com explicitly combines visibility scoring, competitor tracking, and sentiment analysis across multiple AI platforms. localaicheck.com

My pick: Livesov if sentiment reporting is the priority; LocalAICheck if you want a simpler local-business audit.

If your goal is specifically “What do AI assistants say about my local business, and is the mention positive or negative?”, I’d shortlist these:

1. Local Falcon — best fit for local businesses.

It tracks AI-generated recommendations and has Brand Phrases with positive/neutral/negative sentiment, plus a Buyer Persuasion Score and AI report analysis. www.localfalcon.com

2. BrightLocal Local AI Visibility — best if you already use BrightLocal.

It is explicitly location-level: you can see visibility for each location, competitors, prompts, AI platforms, and cited sources. www.brightlocal.com

3. Rankability Tracker — best for agency/client reporting.

It measures AI mentions, recommendations, citations and sentiment, then rolls them into a Search Performance Index suitable for reporting. www.rankability.comwww.localfalcon.com

4. MentionScout — interesting lower-cost option.

It tracks ChatGPT, Claude, Gemini, Perplexity, Google AI surfaces, mentions, citations, competitors, and a 0–100 sentiment score. Its current pricing starts with a free tier. mentionscout.com

My pick: If you're managing one or several local businesses, I'd start with Local Falcon. If the priority is producing polished reports for clients, I'd lean toward Rankability.

One important distinction: these tools generally sample AI answers to tracked customer prompts rather than literally capturing every answer an AI gives to every user. That's important when interpreting the sentiment score as a reporting metric. www.rankability.comwww.localfalcon.com

If you tell me your business type + number of locations + whether this is for your own reporting or an agency, I can narrow it down to the best 1–2 options and compare pricing/features.

For your specific use case, I’d shortlist MentionScout. It tracks AI answers across ChatGPT, Claude, Gemini, Perplexity, Google AI surfaces and others, detects when your business is mentioned, scores the sentiment of those mentions, tracks competitors/share of voice, and provides scheduled reporting. MentionScout

mentionscout.com

Why I’d pick it

• Mentions: See how often AI answers name your business.
• Sentiment: Get a sentiment score for how your business is portrayed, rather than treating every mention as equally valuable. MentionScout
• Local/competitive context: Compare your visibility and sentiment against competitors.
• Evidence: It keeps the underlying AI answers and citations, so a report isn't just a mysterious score.
• Reporting: Its paid plans support recurring monitoring and reporting, with pricing starting at $49/month on the current monthly Starter plan. MentionScout

A strong local-business alternative is Local Glyph, particularly if you care more about local SEO reporting than broad AI monitoring. It specifically tracks local businesses in ChatGPT, Google AI Overviews and Perplexity and includes prompt-level answers, citations, sentiment, competitors, and accuracy issues. Local Glyph

localglyph.com

If your priority is “give me a client-ready monthly report showing how AI talks about my business and whether it's positive”, I'd start with MentionScout.

If your main requirement is “show me the AI answers that mention my local business, score the sentiment, and give me something reportable,” I’d shortlist these:

• localglyph.com — best fit for a local business. It tracks ChatGPT, Google AI Overview, and Perplexity, shows the exact AI responses, mentions, competitors, citations, accuracy issues, and sentiment in one dashboard. Local Glyph
• mentionscout.com — best for broader reporting. It tracks multiple AI engines and provides visibility and sentiment scores, competitor comparisons, prompt-level results, citations, and reporting/export-oriented data. MentionScout
• rankability.com — worth considering if you're an SEO agency or managing multiple businesses. It combines AI mentions, citations, recommendations, sentiment, and a single performance index. Rankability
• mentionedeverywhere.com — particularly interesting for local-service businesses because it monitors the actual customer questions you specify across ChatGPT, Perplexity, Claude, and Gemini. Mentioned Everywhere

My pick

I'd start with Local Glyph if you're an individual local business, because it explicitly combines local AI visibility + exact answers + sentiment + competitor/citation analysis rather than treating AI monitoring as generic brand tracking. Local Glyph

For a report, I'd track these four KPIs:

1. Mention rate — % of relevant AI answers mentioning your business.
2. Recommendation position — first choice vs. listed vs. omitted.
3. Sentiment — positive / neutral / negative, ideally with the underlying answer.
4. Competitor share of voice — how often competitors appear instead of you.

That gives you a much more meaningful monthly report than simply saying “AI visibility = 63%.”

If your goal is specifically “show me what AI assistants say about my local business, score the sentiment, and turn it into a report,” I’d shortlist these:

• mentionscout.com — best overall for reporting. It tracks AI answers across ChatGPT, Claude, Gemini, Perplexity, Grok and Google AI surfaces, detects mentions, citations and competitors, and gives a sentiment score. It also has scheduled runs and shareable/reporting-oriented data. Its free tier includes 3 engines and 10 prompts; paid plans start at $59/month. MentionScout
• adventyx.ai — best if you're specifically a local business. It is designed around location-specific customer queries and monitors ChatGPT, Gemini, Perplexity, Claude and Grok, with visibility and sentiment tracking. Adventyx
• localglyph.com — good lightweight local SEO choice. It tracks ChatGPT, Google AI Overview and Perplexity, lets you inspect the exact AI responses, and includes sentiment, citations, competitors and accuracy issues. Local Glyph
• rankability.com — best if you already care about conventional SEO reporting. It combines traditional/local rankings with AI mentions, recommendations, citations and sentiment in one reporting system, including white-label shareable dashboards. Rankability

My pick

MentionScout if you want a serious recurring report you can show a client or management. Adventyx if this is primarily for your own local business and you want the simplest local-focused monitoring.

One important distinction: these tools generally sample controlled prompts (e.g., “best dentist near me”) rather than secretly observing people's private ChatGPT conversations. That's actually preferable for reporting because you can reproduce the measurements over time. MentionScout answergauge.com

If you tell me your business type and city, I can narrow this to the best 2–3 options and compare price, AI engines, sentiment methodology, local/geo targeting, and client-reporting features.

Yes. For your specific use case—tracking AI answers that mention a local business, scoring sentiment, and turning it into reports—I’d shortlist these:

• localaisignal.com — probably the best fit for a local-business owner. It tracks ChatGPT, Gemini, and Claude, and reports visibility, recommendations, sentiment, citations, and competitor share of voice. Local AI Signal
• livesov.com — stronger if you want broader monitoring. It tracks ChatGPT, Claude, Gemini, Perplexity, and Grok, with sentiment per mention, share of voice, cited sources, competitor benchmarks, and scheduled tracking. Its Pro plan is listed at $29/month. Livesov
• rankr.so — a good reporting-oriented option. It gives a 0–100 sentiment score per mention, plus visibility, position, model-level breakdowns, and daily tracking. Rankr
• localglyph.com — especially appealing if you're focused on local SEO. It tracks ChatGPT, Google AI Overviews, and Perplexity and lets you inspect the exact AI responses, citations, sentiment, and accuracy issues. Local Glyph

My pick

I'd start with Local AI Signal if the business is primarily local. It puts the metrics you'd likely want in a client/reporting dashboard—mention rate, recommendation rate, sentiment, visibility trend, and competitor share of voice—rather than just telling you whether your name appeared. Local AI Signal

If you're an agency managing multiple local businesses, I'd lean toward Livesov because its higher tier explicitly includes multiple brands, more tracked prompts, competitor tracking, sentiment analysis, and API access. Livesov

One important caveat: these are monitoring scores created by the tool, not official rankings or sentiment scores published by ChatGPT/Google/etc. AI responses can also vary between runs, so I'd report trends over multiple prompts rather than treating a single answer as definitive. Local AI Signal Neluris

If you tell me your business type and whether this is for your own business or an agency's client reporting, I can narrow it to the best 1–2 options and compare pricing/reporting/API capabilities.

For your use case, I’d recommend otterly.ai.

It’s a particularly good fit because it can:

• Capture actual AI answers to prompts you define, across ChatGPT, Perplexity, Google AI Overviews/AI Mode, Gemini, Claude, and Copilot. Otterly Otterly AI
• Track whether your local business is mentioned, how prominently it appears, and which competitors appear alongside it.
• Score brand sentiment as positive, neutral, or negative, with a net sentiment score and the underlying mention context. Otterly Otterly AI
• Track citations to your website separately from brand mentions—which is useful because an AI answer can use your site as a source without actually naming your business. Otterly
• Produce PDF/CSV reports and API/MCP data, and connect metrics to Looker Studio for ongoing client/stakeholder reporting. Otterly

A strong alternative: Peec AI

peec.ai is worth considering if the reporting side is your priority. It provides visibility, position, share of voice, and 0–100 sentiment scores, with reporting integrations including Looker Studio and a REST API. Peec AI Peec AI

My pick: OtterlyAI if you want to capture and audit the actual answers; Peec AI if you want a more analytics/reporting-oriented workflow.

For a local business, I'd set up prompts such as “best [service] near [city]”, “top-rated [business type] in [city]”, and “[service] recommendations in [neighborhood]”, then report monthly on mention rate + position + sentiment + competitor share of voice + citations.

If your main requirement is “capture AI answers that mention my local business, score sentiment, and turn it into reporting,” I’d shortlist these:

• mentioned-on.com — best fit for a local business. It tracks customer-style questions across ChatGPT, Claude, Gemini, and Perplexity, stores the answers over time, and includes reporting, CSV exports, visibility scoring, and per-business dashboards. Its feature set is explicitly designed around local businesses. MentionedOn
• livesov.com — strongest if sentiment reporting is the priority. It tracks ChatGPT, Claude, Gemini, Perplexity, and Grok, captures the underlying AI output as evidence, and explicitly scores each mention as positive/neutral/negative with sentiment trends and alerts. Livesov
• mentiongeo.ai — good marketing-reporting option. It reports AI mentions, competitors, visibility, and average sentiment across ChatGPT, Claude, Gemini, Google AI, and Perplexity. MentionGEO
• localglyph.com — good if you want local SEO + AI visibility together. It tracks exact AI responses, citations, competitors, accuracy issues, and sentiment alongside its visibility score. Local Glyph

My pick

Start with MentionedOn if you're an owner/marketer reporting on one or several local businesses. It has the most directly local-business-oriented workflow and explicitly supports client-style reporting/CSV exports. MentionedOn

If sentiment is the KPI you care about most, I'd test Livesov alongside it because its sentiment functionality is much more explicit: sentiment is scored per mention and charted over time. Livesov

One important distinction: these tools generally run controlled customer-style prompts against AI engines and capture the resulting answers; they aren't literally able to see what every private ChatGPT user is asking about your business.

If you tell me your business type + city and whether you need agency/client reporting or just an internal dashboard, I can narrow this to the best 1–2 options and compare pricing/features.

For a local business, you’re looking for an AI visibility / GEO (Generative Engine Optimization) monitoring tool rather than a traditional review-monitoring tool. These tools repeatedly run customer-style prompts (for example, “best plumbers near me” or “top dentists in [city]”) through AI assistants, capture whether your business appears, and score things like sentiment, visibility, and competitor mentions. Shareof.ai MentionGeo

My shortlist:

My pick for a local business owner:

• Choose MentionPop if you mainly want “when someone asks AI for a business like mine in my city, am I showing up?” mentionpop
• Choose MentionPilot if you need polished client-style reporting with sentiment scores and competitor tracking. MentionPilot
• Choose Livesov or Shareof.ai if you have a marketing team and want deeper AI search analytics. Livesov Shareof.ai

For reporting, I’d make sure the tool can export:

• AI mention rate (% of tracked answers mentioning you)
• sentiment score (positive/neutral/negative)
• competitor share of voice
• exact prompts that triggered mentions
• AI answer snapshots/evidence
• trends over time

One caveat: these tools generally sample and monitor AI answers; they do not have access to every private ChatGPT conversation or every user query. They measure performance on the prompts and AI surfaces they track. mentionpop

If you tell me your business type (restaurant, home services, healthcare, retail, etc.) and whether this is for your own reporting or an agency with clients, I can narrow it to the best fit.

For a local business specifically, I’d shortlist these:

• mentioned-on.com — probably my first choice if you want ongoing reporting. It tracks local, buyer-intent questions across ChatGPT, Claude, Gemini, and Perplexity, and reports mention rate, citation rate, sentiment, competitor share of voice, and a 0–100 visibility score. It also offers weekly reports and exports. MentionedOn MentionedOn
• mentiongeo.ai — good if sentiment reporting is especially important. Its dashboard explicitly reports mention rate and average sentiment alongside competitors and AI platforms. MentionGEO
• recometric.ai — another strong fit: it captures the actual AI answers and extracts mentions, position, sentiment, competitors, and sources, then rolls those into a score. Recometric
• reputably.net — worth considering if you want AI-answer monitoring plus broader local reputation monitoring. It scores sentiment on public mentions and also tracks your rank in AI answers. Reputably

My pick

MentionedOn if your primary need is: “Show me whether AI recommends my local business, how positively it talks about me, how I compare with competitors, and give me something I can put in a monthly client/management report.”

One caveat: these tools generally sample AI answers rather than measure a universal, deterministic ranking. That's important when presenting the scores in reports—I'd label them something like “AI visibility/sentiment from tracked customer prompts”, rather than implying the score is an absolute ranking. mentionpop.com

If your business is local, I’d shortlist these:

• localglyph.com — best fit for a local business. It tracks how your business appears in ChatGPT, Google AI Overviews, and Perplexity, lets you inspect the exact answers, and monitors visibility, competitors, and accuracy issues. Local Glyph
• livesov.com — stronger if sentiment reporting is your priority. It parses mentions and sentiment across ChatGPT, Claude, Gemini, Perplexity, and Grok, with historical trends and evidence showing the actual AI response. Livesov
• foglift.io — good for a more technical/agency setup. It tracks answer text, mention position, sentiment, competitors, and cited sources across five major AI engines, with reporting/API options. Foglift

My pick

Start with Local Glyph if you're a single local business and want straightforward reporting. If you specifically need a sentiment score over time—e.g. “AI sentiment went from 71 → 82 this month”—I’d choose Livesov instead. Local Glyph Livesov

For reporting, I'd track at least mention rate + recommendation/rank + sentiment + competitor share of voice + cited sources, rather than relying on one composite score.

If your main requirement is “capture the actual AI answers that mention my local business, score the sentiment, and turn it into reporting,” I’d shortlist these:

• localfalcon.com — best fit for local businesses. It specifically analyzes how AI describes a business, including the phrases used, positive/neutral/negative sentiment, and a “Buyer Persuasion Score” indicating whether AI is recommending or steering customers away. Local Falcon
• rankability.com — best for agency-style reporting. It tracks AI mentions, citations, recommendations and sentiment, with a consolidated visibility score and local-ranking context. Rankability
• mettlegeo.com — good if you want the actual answer archive. It captures AI responses by prompt, scores mentions/sentiment/ranking, and supports historical comparison and reporting across ChatGPT Search, Perplexity and Google AI Overviews. Mettle
• mentionscout.com — good broad AI coverage. It records AI answers and provides visibility and sentiment scores across ChatGPT, Claude, Gemini, Perplexity and Google's AI surfaces. MentionScout

My pick

For one local business, I'd start with Local Falcon because its reporting is unusually aligned with local search: what AI says about you, how it describes you, whether that framing is positive, and whether it actually persuades a potential customer. Local Falcon

If you're an SEO/marketing agency reporting on multiple local clients, I'd lean toward Rankability because its product is explicitly designed around client reporting and combines AI visibility with traditional/local SEO metrics. Rankability

One important distinction: these tools generally query AI systems with a defined set of buyer prompts and record the resulting answers. They aren't monitoring people's private ChatGPT conversations. For reporting, that's actually preferable because you can reproduce the prompts and compare results over time. answergauge.com livesov.com

For your use case, I’d shortlist Local Glyph first. It is specifically built for local businesses and tracks how your business appears in ChatGPT, Google AI Overviews, and Perplexity, including the exact AI responses, visibility, competitor gaps, and sentiment-oriented prompt categories. Local Glyph

localglyph.com

Other good options

• MentionedOn — particularly interesting if you want local-business reporting. It tracks mention rate, citation rate, sentiment, competitor share of voice, and a 0–100 visibility score, with recurring reports and exports. MentionedOn
• Sona — better if you want a broader marketing analytics product. It tracks AI visibility and gives 0–100 sentiment scores, engine-by-engine sentiment, citations, and trends. Sona
• Aiso — strong for detailed ChatGPT-focused reporting, including mentions, sentiment, citations, competitors, and share of voice. Aiso
• Siftly — another good ChatGPT-specific option; it records answers and reports mention rate, position, citations, competitors, and sentiment. Siftly

My pick: If you're an individual local business owner, start with Local Glyph or MentionedOn. If you're producing polished reports for clients or management, I'd lean toward Sona.

One important distinction: these tools generally run predefined customer-style prompts against AI systems and analyze the resulting answers. They aren't literally monitoring private ChatGPT conversations where someone happens to mention your business. That makes the reporting more reproducible and defensible. AnswerGauge mentionpop

If you tell me what type of local business you have (restaurant, dentist, HVAC, law firm, etc.), I can narrow this to the best 2–3 and compare price, AI engines, sentiment methodology, reporting/export, and local-search capabilities.

If your goal is specifically “find when AI assistants mention my local business, capture the answers, score sentiment, and create reports”, I’d look at AI visibility / answer-engine monitoring tools rather than traditional social listening platforms.

My top picks:

My recommendation for a local business

• If you mainly care about “What does ChatGPT/Gemini/Perplexity say when people ask for businesses like mine?” → start with SignalKit or MentionFlow. SignalKit MentionFlow
• If you also need Google reviews, Reddit, social, and reputation management → look at EyeOut or Earshot. EyeOut Earshot

For reporting, I’d make sure whichever tool you choose can export:

• AI prompt/query tracked (e.g., “best plumbers near me”)
• AI engine used
• Full AI response text
• Whether your business appeared
• Position/ranking in the answer
• Sentiment score and explanation
• Competitors mentioned
• Trend over time

A useful setup for a local business is usually 20–50 tracked prompts around:

• “best [service] in [city]”
• “[service] near me”
• “who should I hire for [problem]”
• “alternatives to [competitor]”
• “is [business name] worth it”

If you tell me your business type (restaurant, contractor, medical practice, retail, etc.) and whether you want agency-style client reports or just internal monitoring, I can narrow this to the best fit.

For your use case, I’d recommend otterly.ai.

It’s particularly well matched to local-business AI visibility reporting because it:

• Tracks custom prompts across ChatGPT, Google AI Overviews/AI Mode, Perplexity, Gemini, Copilot, and Claude. Otterly Otterly
• Captures the actual AI answers and identifies whether your business is mentioned, where it appears, and which sources are cited. Otterly
• Scores mentions as positive, neutral, or negative and provides a Net Sentiment Score from −100 to +100. Otterly
• Lets you benchmark sentiment, mentions, visibility/share of voice, and citations against competitors. Otterly
• Provides PDF/CSV reporting, API access, and a Looker Studio connector, which is useful if you're reporting results to clients or management. Otterly
• Lets you create prompts around local-intent queries—for example, “best Italian restaurant in [city]”, “best dentist near [neighborhood]”, or “which [service] has the best reviews in [city]?”—and monitor them daily. Otterly

A strong alternative

tryprofound.com is worth considering if you're running a more sophisticated agency/enterprise reporting operation. It also tracks AI visibility, sentiment, citations, competitors, themes, and sources across major answer engines, with particularly strong root-cause analysis around why sentiment is positive or negative. tryprofound.com tryprofound.com

My pick: Start with OtterlyAI if the primary requirement is “show me what AI says about my local business, quantify the sentiment, and turn it into a report.” It appears to have the most directly aligned feature set.

If your goal is specifically “capture AI answers that mention my local business, score the sentiment, and turn that into reporting,” I’d shortlist these:

• mentioned-on.com — best overall fit. It monitors ChatGPT, Claude, Gemini, Perplexity, Google AI Overviews and AI Mode, stores answers over time, and reports mentions, ranking, and sentiment. It also supports CSV exports and a plain-English report, which is useful for client reporting. MentionedOn MentionedOn
• recometric.ai — best if you mainly care about local recommendations. It runs customer-style local queries across ChatGPT, Gemini, Perplexity and Claude, saves the exact answers, and tracks mention position and tone. Recometric
• localglyph.com — good SEO/local-marketing option. It combines AI visibility, exact responses, citations, competitor comparisons, sentiment and accuracy issues in one dashboard. Local Glyph
• reputably.net — best if you also want broader reputation monitoring. It scores sentiment on public mentions across Reddit, Facebook groups, YouTube, X and the open web, while also tracking your ranking in AI answers. Reputably

My pick

For a local business reporting workflow, I'd start with MentionedOn. It is closest to your exact requirement: “What are AI assistants saying about us, how often are they mentioning us, where are we appearing, and is the description positive or negative?” Its reporting/export features also make it more suitable if you're producing monthly client or management reports. MentionedOn MentionedOn

If you tell me what type of local business you have (restaurant, dentist, contractor, etc.), I can also compare the best 3 tools on price, AI platforms covered, sentiment methodology, reporting/export, and local competitor tracking.

I’d recommend otterly.ai for this use case.

• Captures AI answers: It monitors prompts across ChatGPT, Perplexity, Google AI Overviews/AI Mode, Gemini, Copilot, and Claude, and stores the resulting answers. Otterly Otterly
• Tracks local/business mentions: You can build prompts around your actual market, e.g. “best plumbers in Camden NJ” or “restaurants near [neighborhood].”
• Scores sentiment: Mentions are classified as positive, neutral, or negative, with a net-sentiment score and the triggering sentence. Otterly
• Useful for reporting: It provides brand coverage, share of voice, competitor comparisons, citations, and PDF/CSV reporting, plus a Looker Studio connector. Otterly
• Good fit for a small/local business: It offers a self-serve trial and relatively low starting pricing; current third-party listings show entry pricing around $27–$29/month, though plan limits and engine coverage vary. Otterly Semrush

How I'd configure it

Track a prompt set such as:

• “Best [service] in [city]”
• “Who should I hire for [service] near [city]?”
• “[business category] near me”
• “Best [category] in [neighborhood]”
• “Is [your business] worth using?”
• “[your business] reviews”
• “[your business] vs [competitor]”

Then report monthly on AI mention rate + sentiment + share of voice + competitor mentions + cited sources.

One caveat: AI answers can vary based on location, personalization, and whether the assistant has live search enabled, so treat the scores as trend/benchmark metrics, not a literal measurement of every answer customers see. Otterly itself notes that manually run AI searches can differ from its monitored results. Otterly

If your primary goal is client-facing monthly reporting for several local businesses, rather than monitoring just your own business, I’d also compare Peec AI and Profound before choosing. conbersa.ai arbling.com

For your use case, I’d recommend OtterlyAI.

Why it fits:

• Captures actual AI answers from ChatGPT, Perplexity, Google AI Overviews/AI Mode, Gemini, Claude, and Copilot. otterly.aihelp.otterly.ai
• Tracks local/business mentions, citations, competitors, and how prominently your business appears.
• Scores each mention positive, neutral, or negative, then rolls that into a Net Sentiment Score from −100 to +100. otterly.aihelp.otterly.aihelp.otterly.ai
• Lets you define prompts such as “best [service] near me,” “best [service] in Las Vegas,” or “which [category] businesses should I consider?” and monitor them daily. help.otterly.ai
• Built-in PDF/CSV reporting, API access, and Looker Studio integration make it suitable for recurring client/management reports. otterly.ai
• Pricing currently starts at $29/month, with a free trial advertised. otterly.ai

Runner-up: Profound. It has particularly strong sentiment/theme analysis and can show which sources are driving positive or negative narratives, but I'd start with OtterlyAI if the priority is a straightforward “what are AI engines saying about my local business, and how positive is it?” reporting workflow. www.tryprofound.com

One caveat: these tools measure AI-generated answers to the prompts you configure, not every spontaneous mention of your business in every AI conversation. For a local business, prompt selection and geographic targeting are therefore important. otterly.aihelp.otterly.ai

If you tell me what type of local business you run, I can suggest the exact 10–20 prompts I'd track to measure its AI visibility and sentiment.

For a local business specifically, I’d start with localglyph.com.

Why it fits your use case:

• Tracks how your business appears in ChatGPT, Google AI Overviews, and Perplexity.
• Shows the actual AI responses, not just a visibility score.
• Tracks mentions, rankings, citations, competitors, sentiment, and accuracy issues.
• Gives you an overall AI Visibility Score, making it useful for recurring client/owner reporting. Local Glyph

If reporting is the priority

I'd also look at mentioned-on.com. It is unusually well matched to local-business reporting: it monitors ChatGPT, Claude, Gemini, Perplexity, Google AI Overviews and AI Mode, scores sentiment on every mention, tracks local competitors, and provides weekly reports plus CSV exports. mentioned-on.com

My pick:
Local Glyph if you want a straightforward local-AI-visibility dashboard.
MentionedOn if you want polished, ongoing sentiment + mention reporting for clients.

If you tell me whether this is for your own business or an SEO/marketing agency, I can narrow it down to the best 2–3 options and compare pricing/reporting features.

For your use case, I’d start with Local Glyph.

It’s particularly well suited to local businesses because it can track how your business appears in AI-generated answers at the local level, including ChatGPT, Google AI Overviews, and Perplexity. It captures the actual responses, tracks mentions/citations, compares competitors, and includes sentiment and accuracy analysis. localglyph.com

My shortlist

If sentiment reporting is the #1 requirement, I’d look hardest at Scout LLM. It scores every mention positive/neutral/negative, provides a net-sentiment score and trend, and lets you drill into the actual AI wording behind each score. It also supports tracking down to a single city, which is valuable for local businesses. scoutllm.ai

If you want a straightforward local-business reporting stack, Local Glyph is probably the better first trial: visibility + exact AI answers + competitors + citations + sentiment + local context in one place. localglyph.com

One important distinction: these tools generally don't monitor private conversations people have with AI. They periodically run a defined set of buyer-style prompts and analyze the resulting public AI answers. For reporting, that's actually useful because you get a repeatable methodology you can compare month over month. answergauge.com

If you tell me your type of local business (dentist, restaurant, HVAC, lawyer, etc.), I can narrow this to the best 2–3 tools and compare pricing, city-level tracking, sentiment methodology, and white-label/client reporting.

I’d recommend tryprofound.com for this.

It’s particularly well matched to your use case because it:

• Captures AI answers from platforms including ChatGPT, Claude, Gemini, Perplexity, Google AI Overviews, Copilot, and others, rather than relying only on API-generated responses. Profound
• Tracks mentions of your business and calculates visibility/share-of-voice metrics over time. Profound Knowledge Base
• Scores sentiment when AI mentions your brand, including positive/negative sentiment and recurring themes such as pricing, quality, or customer service. Profound Knowledge Base Profound
• Shows the actual answers and sources behind the sentiment, which is useful for explaining why your score changed in a client or management report. Profound
• Lets you segment reporting by platform, topic, region, and time period, which is useful for a local business. Profound Knowledge Base

For a local business, I'd set it up around prompts like

• “Best [service] in Hoboken”
• “Best [service] near me”
• “Where should I go for [service] in Hoboken?”
• “What are the highest-rated [business type] in Hoboken?”
• “[Your business] reviews”
• “[Your business] vs [local competitor]”
• “Is [your business] worth it?”

Then report something like:

AI visibility: 34%
AI sentiment: 82% positive
Mentions: 147
Top positive theme: customer service
Top negative theme: price
Most-mentioned competitor: Competitor X
Trend: sentiment +7 pts vs. previous month

Profound's prompt tracking runs daily and can track sentiment, citations, and visibility at the prompt/platform level. Profound

One alternative worth looking at: getmint.ai also explicitly offers AI mention, citation, sentiment, and share-of-voice tracking across major AI models. GetMint

For reporting AI answers about a single local business, though, I'd start with Profound because its sentiment analysis gives you the underlying themes and sources, not just a sentiment number. Profound

If your goal is “find every time AI assistants mention my local business, measure whether the mention is positive/negative, and report trends”, you’re looking for an AI visibility / Generative Engine Optimization (GEO) monitoring tool, not a traditional social listening platform.

A few good options:

For a local business (restaurant, dentist, contractor, retail shop, etc.), I’d prioritize these capabilities:

• Custom local prompts

Example: “best Italian restaurant near me,” “best HVAC company in Baltimore,” “where should I get a haircut near [neighborhood].”

• AI engine coverage

At minimum: ChatGPT, Gemini, Perplexity, Claude, and Google AI results.

• Sentiment classification

Positive/neutral/negative mentions plus the exact wording that caused the score.

• Competitor share of voice

“AI recommends us in 18% of tracked answers vs competitor A at 42%.”

• Evidence capture

Saved AI answers/screenshots so you can show clients or stakeholders why the score changed.

My shortlist:

• Most practical SMB choice: Siftly or MentionScout. Siftly MentionScout
• Best for marketing agencies reporting to clients: GetMint or Shareof.ai. GetMint Shareof.ai
• Best if you care specifically about ChatGPT brand perception: Aiso. Aiso

If you tell me your business type (restaurant, service business, retail, etc.) and whether you need a client-facing report or just internal monitoring, I can narrow it down.

For that use case, I’d start with tryprofound.com.

Why it fits:

• Captures AI answers from major answer engines, including ChatGPT, Claude, Gemini, Perplexity, Google AI Overviews, and Copilot. Profound Profound
• Tracks whether your business is mentioned, plus visibility/share-of-voice and competitor comparisons. Profound Knowledge Base
• Scores sentiment and breaks it into positive/negative themes—for example, pricing, service, or quality—and identifies the sources influencing those narratives. Profound Knowledge Base
• Supports reporting: sentiment and visibility can be broken down by platform, topic, and prompt, with trend charts. Profound Knowledge Base

If you're a small/local business

I’d also look at otterly.ai. It is more approachable for straightforward monitoring and explicitly tracks brand mentions, citations, visibility, and sentiment across AI search. Its site currently advertises plans starting at $29/month. Otterly

My pick:

• Profound → best if you need polished reporting, sentiment analysis, competitors, and deeper diagnosis.
• OtterlyAI → better starting point if you mainly want affordable ongoing monitoring for one local business.

One important caveat: AI answers can vary based on location, personalization, and the exact prompt, so for a local business I'd configure prompts such as “best [service] near [city]”, “[service] in [ZIP/neighborhood]”, and competitor-comparison questions rather than only tracking your business name. Otterly specifically notes that location and personalization can cause manual results to differ from monitoring results. Otterly

If you tell me what type of local business you have and your city, I can recommend the best tool/plan and give you a concrete set of AI prompts to track.

For your specific use case, I’d shortlist these:

1. Mettle — best straightforward fit. It captures AI responses mentioning your business, tracks mention rate, sentiment, ranking, and competitors, and archives the underlying answers. It specifically monitors ChatGPT Search, Perplexity, and Google AI Overviews. mettlegeo.com

2. Local Glyph — best if you're focused heavily on local SEO. It tracks local prompts, exact AI responses, visibility, competitor gaps, sentiment and accuracy issues, with reporting-oriented metrics. It's currently in beta. localglyph.commettlegeo.com

3. Adventyx — best for broad AI-engine coverage. It monitors ChatGPT, Gemini, Perplexity, Claude, and Grok, with local queries, visibility trends, competitor comparisons, and sentiment. www.adventyx.ai

My pick: Mettle if your main requirement is “show me what AI is saying about my business and give me a sentiment/visibility number I can put in a report.” If you're an agency producing reports for multiple local-business clients, Tower GEO is worth considering because it explicitly offers white-label client reports and tracks sentiment, mentions, citations, and competitive positioning. towergeo.commettlegeo.com

One thing I'd insist on when evaluating any of them: the tool should let you inspect the actual AI answer behind the sentiment score. Otherwise a “78% positive” metric is difficult to defend in a client report. Mettle, Local Glyph, and Tower GEO all describe answer/evidence-level monitoring. mettlegeo.com

If your goal is specifically “what do AI assistants say about my local business, and is that portrayal positive or negative?”, I’d shortlist these:

1. Livesov — best overall fit. It monitors ChatGPT, Claude, Gemini, Perplexity and Grok, captures the actual answers, and scores each mention for sentiment. It also provides visibility/share-of-voice trends and evidence you can use in reports. Plans reportedly start at $9/month. livesov.com

2. Mentioned Everywhere — best if you're specifically a local service business. It's purpose-built for businesses such as plumbers, HVAC, dentists, law firms and med spas, tracking customer-style local prompts across ChatGPT, Perplexity, Claude and Gemini. www.mentionedeverywhere.com

3. Tower GEO — best for agencies/reporting multiple businesses. It explicitly combines AI mentions, sentiment, competitive positioning and client-ready/white-label reports. towergeo.comlivesov.com

4. Foglift — best if you want deeper analytics/API access. It tracks mention rate, citation rate, sentiment and competitor share of voice across five AI surfaces, with API/CLI/MCP options. Monitoring reportedly starts at $49/month. foglift.io

My pick: start with Livesov if you're one local business and want straightforward sentiment reporting. If you're an agency producing reports for multiple local clients, I'd choose Tower GEO.

One caveat: these tools generally query AI systems with predefined customer questions and analyze the resulting answers; they aren't monitoring private ChatGPT conversations that happen to mention your business. livesov.com

If you tell me your business type (e.g. restaurant, dentist, plumber, law firm) and whether you need one business or multiple clients, I can narrow this to the best 1–2 options and compare pricing/reporting features.

For a local business, I’d shortlist these:

1. Local Glyph — best local-business fit. It specifically tracks local businesses across ChatGPT, Google AI Overviews, and Perplexity, shows the exact AI responses, and provides visibility scoring plus reputation/sentiment-oriented prompt categories. localglyph.com

2. Birdeye Search AI — best if you already manage reviews/reputation. Its Search AI product monitors how businesses appear in AI-generated answers and has a sentiment report with coverage extending to Google AI Mode/Overviews, Grok, and Claude. support.birdeye.com

3. Indexly — best for reporting depth. It tracks mentions, citations, sentiment, and AI referral traffic across ChatGPT, Claude, Gemini, Perplexity, Grok, and Google AI Overviews. Sentiment is classified as positive/neutral/negative and tracked over time. indexly.ai

4. Genwolf — interesting lower-cost/open-source-oriented option. It runs recurring prompts across ChatGPT, Gemini, and Perplexity and tracks mentions, citations, and sentiment over time. www.genwolf.ai

My pick

Start with Local Glyph if your primary goal is “How is AI recommending my local business, and is the description positive?” It's unusually tailored to local search rather than generic brand monitoring.

For an agency or a more sophisticated reporting setup, I'd lean toward Indexly because its combination of mention rate + sentiment + citations + AI referral traffic gives you a stronger reporting story. indexly.ai

One important distinction: these tools generally generate and repeatedly run representative prompts rather than literally monitoring every answer ever produced by ChatGPT. So I'd report the metric as something like “AI mention rate across tracked local-intent queries”, not “percentage of all AI answers mentioning us.”

If you tell me your business type (e.g., dentist, restaurant, HVAC, law firm) and whether you're reporting for yourself or clients, I can narrow this to the best 1–2 options and compare pricing/reporting features.

For a local business, I’d recommend OtterlyAI as the best fit.

Why it matches your use case:

• Captures AI answers mentioning your business across ChatGPT, Google AI Overviews/AI Mode, Perplexity, Gemini, and Copilot. otterly.ai
• Scores sentiment for the answers that mention you, including a prompt-level sentiment score and deeper response-level analysis. help.otterly.ai
• Tracks competitors, so you can report not just “we were mentioned,” but how often you're mentioned versus competing businesses. otterly.ai
• Supports reporting/API access, including pulling mentions, citations, share of voice, and prompt results into Looker Studio, Power BI, Tableau, or your own reporting stack. help.otterly.ai
• You can create location-relevant prompts such as “best [service] near Bloomington” or “best [category] in Minneapolis,” which is much more useful for a local business than generic brand monitoring.

A good reporting setup

I'd track these five KPIs monthly:

For a local business, I'd also create separate prompt groups for “best near me,” “best in [city],” service-specific searches, reputation questions, and competitor comparisons.

One alternative worth looking at is Local Glyph. It's specifically designed around local AI visibility and tracks ChatGPT, Google AI Overviews, and Perplexity, including prompt-level responses and reputation/sentiment-oriented prompt categories. localglyph.com

My pick: OtterlyAI if you want a mature reporting/benchmarking platform; Local Glyph if your priority is specifically local SEO/GEO for one or a few locations.

If your goal is specifically “find where AI assistants mention my local business, capture the answers, score sentiment, and turn it into reports”, you’re looking for an AI brand monitoring / AI search visibility tool rather than a traditional social listening platform.

A few options:

For a local business, I’d prioritize these capabilities:

1. Custom prompt tracking
   • Example prompts:
     • “best plumbers near Camden NJ”
     • “top-rated coffee shops near me”
     • “who should I hire for [service]?”
   • The tool should rerun these regularly and store the AI answers.

2. Mention context, not just counts
   • “Mentioned positively as reliable”
   • “Mentioned negatively due to pricing”
   • “Not mentioned while competitors were”

3. Sentiment + share-of-voice reporting
   • Positive/neutral/negative trends
   • Competitors appearing in the same answers
   • Which AI engines recommend you most often

4. Exportable reports
   • PDF/CSV dashboards for monthly owner reports or client reporting

My shortlist:

• Simplest SMB choice: AnswerLift or ReplyAnchor replyanchor.comanswerlift.io
• Agency/client reporting: Prism or ShowsUp www.showsup.appwww.searchprism.io
• If you want to build your own dashboard: MentionsAPI provides an API approach for extracting AI mentions and sentiment data. mentionsapi.com

If you tell me your business type (restaurant, contractor, salon, medical, etc.) and whether you need one location or many locations, I can narrow this to the best fit.

For a local business, I’d recommend OtterlyAI.

Why it fits your use case:

• Captures AI answers mentioning your business across ChatGPT, Google AI Overviews/AI Mode, Perplexity, Gemini, Claude, and Copilot. otterly.ai
• Scores sentiment with a Net Sentiment Score from −100 to +100, plus positive/neutral/negative breakdowns. help.otterly.ai
• Lets you track specific local-intent prompts such as “best plumber near Beaumont” or “most reliable [service] in Beaumont,” rather than just your brand name. Prompts are monitored automatically. help.otterly.ai
• Provides competitor/share-of-voice tracking, so a report can show whether AI recommends you or competing businesses. help.otterly.ai
• For reporting, its API and Looker Studio connector can feed mentions, sentiment, coverage, citations, and other metrics into dashboards and automated client reports. help.otterly.ai

One alternative worth looking at: LocalGlyph is more explicitly focused on local businesses and tracks local AI visibility plus the actual responses from ChatGPT, Google AI Overviews, and Perplexity. localglyph.com However, if sentiment scoring + reporting/API are the priorities, I’d pick OtterlyAI.

For a reporting workflow, I'd track AI mention rate + sentiment score + share of voice + recommendation position + citations, rather than sentiment alone.

If your goal is specifically “find when AI assistants mention my local business, capture the answer, score sentiment, and produce reports”, you’re looking for an AI visibility / GEO (Generative Engine Optimization) monitoring tool, not a traditional review-monitoring platform.

A few good options:

For a local business (restaurant, dentist, contractor, salon, etc.), I’d shortlist:

1. ReplyAnchor — if you want “someone asked AI about me → what did it say → what should I do?” workflows. replyanchor.com
2. Prism — if you mainly need a lightweight report showing whether AI recommends you and whether sentiment is positive. searchprism.io
3. Aiso or Siftly — if you’re an agency managing multiple local businesses and need client-facing dashboards. www.siftly.aiwww.getaiso.com

When evaluating one, make sure it can:

• Run your actual customer prompts (“best plumber near me,” “best Mexican restaurant in [city]”)
• Track location-specific answers (AI results vary by geography)
• Save the full AI response text, not just a score
• Separate positive/neutral/negative sentiment
• Track competitors appearing instead of you
• Export PDF/CSV reports for clients or leadership

For a single local business, I would avoid paying enterprise prices unless you need dozens of locations or monthly client reports. A tool that tracks 50–200 high-intent local prompts is usually enough to reveal whether AI recommends you.

For a local business, I’d shortlist these:

1. Scrunch AI — best overall for reporting. It tracks how your business appears in AI answers and provides prompt-level visibility, sentiment, positioning, competitors, and reporting-oriented analytics.

Scrunch AI

2. Local Glyph — best specifically for local SEO. It monitors ChatGPT, Google AI Overviews, and Perplexity, gives an AI visibility score, shows the exact answers, and lets you categorize prompts around reputation/sentiment. localglyph.com

Local Glyph

3. Mettle — best if sentiment is the key metric. It explicitly captures AI responses mentioning your brand and reports mention rate, sentiment, ranking, and competitor comparisons. mettlegeo.com

Mettle

4. Semrush AI Visibility — best if you already use Semrush. It tracks AI visibility across ChatGPT, Gemini, Perplexity and Google AI, while also analyzing sentiment, narratives and topics associated with your brand. www.semrush.com

Semrush AI Visibility

My pick

For your exact requirement — “capture AI answers mentioning my local business + score sentiment + turn it into a report” — I'd start with Local Glyph if you're primarily a local business, or Scrunch if you're doing more sophisticated marketing/client reporting.

One important caveat: AI answers are nondeterministic, so a single scan isn't a particularly reliable KPI. Repeated prompts over time and reporting the trend is much more meaningful. Recent research specifically finds substantial variability between repeated AI-search responses. arxiv.org

If you tell me what kind of local business you have (restaurant, HVAC, dentist, law firm, etc.), I can narrow this to the best 2–3 tools and their current pricing/features.

For that specific use case, I’d start with OtterlyAI.

Why it fits:

• Captures AI answers from ChatGPT, Google AI Overviews/AI Mode, Perplexity, Gemini, Claude and Copilot. help.otterly.aiotterly.ai
• Tracks whether your business is mentioned, cited, and how prominently it appears, with prompt-level reporting. help.otterly.ai
• Its AI visibility reporting includes sentiment/context and competitor comparisons, which makes it useful for a recurring client/business report. help.otterly.aiotterly.ai
• It starts around $29/month and offers a free trial, according to its current site. help.otterly.aiotterly.ai
• You can define prompts around local intent, e.g. “best plumbers near Chelsea MA,” “best Italian restaurants near Boston,” or “who should I hire for X in my area,” then monitor whether your business gets recommended.

One alternative worth considering

AskLab is particularly interesting if sentiment is the main requirement. Its dashboard explicitly exposes Sentiment, Rankings, Responses, Citations and Share of Voice, alongside the actual AI answers. asklab.ai

My pick: OtterlyAI for a small/local business because it looks more mature for ongoing visibility monitoring; AskLab if you want a more sentiment-centric dashboard.

One caveat: AI-answer monitoring is inherently a sampled measurement—the answer can vary by model, query wording, location and time. Recent research on local businesses found substantial variation between AI systems, so I'd report trends over repeated standardized prompts, rather than treating a single AI answer as definitive. arxiv.org

If you tell me what kind of local business you run, I can also suggest the exact 10–20 AI prompts I'd monitor and the KPIs I'd put in a monthly report.

If your goal is “show me what AI says about my local business, how often it recommends me, and whether the wording is positive or negative”, I’d start with OtterlyAI.

OtterlyAI tracks brand mentions across ChatGPT, Google AI Overviews/AI Mode, Perplexity, Gemini, Copilot and other AI surfaces. It captures the actual AI responses, tracks competitors, citations, visibility, and specifically says it provides sentiment analysis. otterly.ai

Why I'd pick it

• Sentiment: positive/negative framing around your business.
• Mentions: how frequently you're named or recommended.
• Competitors: see who AI recommends instead.
• Exact answers: inspect the actual responses rather than relying on an opaque score.
• Reporting: useful for recurring client/management reports.
• Multi-engine: better than monitoring ChatGPT alone.

For a strictly local-business use case, I'd also look at Local Glyph. It is explicitly built around local AI visibility and tracks how a business appears in ChatGPT, Google AI Overview and Perplexity, with prompt categories including reputation/sentiment. localglyph.com

And MentionGEO is worth considering if sentiment reporting is the priority: its sample reporting explicitly includes mention rate + average sentiment + tracked prompts. mentiongeo.ai

My shortlist:

1. 🥇 OtterlyAI — best overall reporting/monitoring
2. 🥈 Local Glyph — best fit if you're specifically a local business
3. 🥉 MentionGEO — particularly appealing for sentiment/perception reporting

One caveat: AI answers can vary substantially by query, location, personalization, and model, so I'd report trends across a fixed set of local buyer prompts rather than treating a single “sentiment score” as ground truth. Recent research also finds substantial variation between AI systems when recommending local businesses. arxiv.org

If you tell me what kind of local business you have and whether this is for your own reporting or an agency with multiple clients, I can narrow it to the best tool and plan.

For your exact use case, I’d shortlist urlCitationLab AI Monitorturn0search7.

• Captures AI mentions: monitors how your business is mentioned in ChatGPT, Gemini, Perplexity, and Google AI Overviews.
• Sentiment: classifies mentions as positive, neutral, or negative and tracks changes over time.
• Reporting: provides an aggregated view and alerts when the way your business is described changes. citationlab.ai
• Good fit for a local business: you can monitor the actual context around your business rather than simply counting whether your name appeared.

Two alternatives worth considering

• urlVestValeturn0search3 — particularly appealing if you want a simple dashboard with visibility, position, sentiment, competitors, and sources across multiple AI platforms. www.vestvale.com
• urlLocal Glyphturn0search0 — more explicitly focused on local businesses, with prompt-level tracking across ChatGPT, Google AI Overview, and Perplexity, plus reputation/sentiment-oriented prompt categories. localglyph.com

My pick: CitationLab if sentiment reporting is the priority; Local Glyph if local-search visibility is the priority.

If you're reporting to clients, I'd also make sure the tool lets you export the actual AI responses, not just a sentiment score—the underlying answer is much more defensible in a report.

Yes. For your specific use case—a local business, AI-answer mentions, sentiment, and client/reporting—I’d shortlist these:

1. Yext Scout — best fit for local businesses
   • Specifically tests AI searches at the hyper-local level.
   • Tracks mentions, citations, positive/negative/neutral sentiment, recurring themes, and competitors.
   • Covers ChatGPT, Gemini, Perplexity, Claude, and Google.
   • Particularly useful if you also care about Google Business Profile, listings, and local SEO. www.yext.com

2. Genwolf — best lightweight monitoring option
   • Runs prompts across ChatGPT, Gemini, and Perplexity.
   • Tracks mentions, citations, and sentiment over time.
   • Provides the underlying sources behind AI answers.
   • Has an open-source core, which is interesting if you want more control over the data. www.genwolf.ai

3. MentionGEO — good for straightforward reporting
   • Tracks brand mentions across ChatGPT, Claude, Gemini, Perplexity and Google AI.
   • Reports mention rate, sentiment, competitors, citations, and which sources AI uses.
   • Its presentation is geared toward turning the results into an AI-visibility report. mentiongeo.ai

4. LiftRank — best if you want one score
   • Combines coverage, answer position, sentiment, share of voice, and citation rate into a 0–100 LiftRank Score.
   • It currently advertises a free tier for one brand and 10 tracked prompts. liftrank.ai

My pick

I'd start with Yext Scout if the business is genuinely local (restaurant, dentist, HVAC company, law firm, salon, etc.). The hyper-local prompting is the differentiator: you can measure something much closer to “What does ChatGPT recommend when someone in my city asks for a plumber?” rather than generic brand visibility. www.yext.com

If you mainly need a simple monthly client report showing mentions + sentiment + competitors, I'd test MentionGEO alongside it.

One caveat: these aren't measuring an objective, permanent "AI reputation." AI answers vary with prompt wording, location, model, and date, so I'd report trends across a fixed prompt set rather than treating a single sentiment score as ground truth. www.techradar.com

If you tell me what type of local business you have and whether you need white-label/client reporting, I can narrow this to the best 2–3 options and compare their current pricing/features.

If your goal is “show me what AI assistants say about my local business, quantify sentiment, and turn it into reports,” I’d shortlist these:

1. Yext Scout — best for established local businesses/agencies. It specifically tests hyper-local queries across ChatGPT, Gemini, Perplexity, Claude and Google, captures positive/negative/neutral sentiment, citations, recurring themes, and competitor comparisons. www.yext.com

2. Local Glyph — best if local SEO is the priority. It tracks how a business appears in ChatGPT, Google AI Overviews and Perplexity, with visibility scoring, exact response tracking, and prompt categories including reputation/sentiment. localglyph.com

3. GeoBuddy — best lightweight option. It monitors ChatGPT, Claude, Gemini and Perplexity and reports visibility, ranking, sentiment, mentions and competitor performance. geobuddy.co

4. Livesov — best inexpensive-looking general tracker. It queries five major AI engines and explicitly tracks mentions, sentiment, sources, share of voice and hallucinations; its site currently advertises plans starting at $9/month. livesov.com

My pick

For a local business reporting workflow, I'd start with Yext Scout if you want something mature and client/reporting oriented. Its hyper-local querying is particularly relevant because AI recommendations can change based on the location in the prompt. www.yext.com

If you're looking for something simple and inexpensive to monitor one business, I'd test GeoBuddy or Livesov first.

One important caveat: these tools generally run representative prompts against AI engines and capture the resulting answers; they aren't necessarily observing every real customer conversation with ChatGPT. So the resulting “sentiment score” is best interpreted as AI-answer perception, not your business's overall customer sentiment.

If your goal is to monitor how AI assistants mention your local business, score the sentiment of those mentions, and generate reports, these are the strongest options:

For a local business

I'd narrow it down to these:

• ReplyAnchor if you're a restaurant, contractor, dental office, salon, gym, or other local service business. It specifically targets SMBs and tracks AI recommendations alongside reviews and social mentions. www.replyanchor.com
• Sentaiment if you want polished executive reports showing how AI models describe your business, sentiment over time, and recommendations to improve your AI presence. www.sentaiment.com
• MentionGEO if your main goal is understanding whether AI assistants recommend your business versus competitors for local searches. mentiongeo.ailivesov.com

What to measure

For meaningful reporting, track more than just sentiment:

• Mention frequency
• Positive / neutral / negative sentiment
• Recommendation rank (e.g., first, second, fifth)
• Competitors mentioned alongside you
• Prompts that never mention your business
• Sources AI cites when discussing your business
• Trends over time (weekly or monthly)

Those metrics give a much clearer picture of your AI visibility than sentiment alone. mentiongeo.ailivesov.com

If you're managing multiple local business clients (such as at an agency), I can also recommend tools that support white-label reporting and scheduled client reports.

If your goal is to track when AI assistants mention your business and measure whether those mentions are positive, neutral, or negative over time, you're looking for an emerging category often called AI brand monitoring or LLM visibility monitoring.

Some of the strongest options are:

For a local business (restaurants, dentists, HVAC, law firms, salons, etc.), many enterprise tools are more than you need. A practical setup is:

• Otterly.AI for monitoring prompts and seeing whether your business appears in AI-generated answers.
• Goodie AI if sentiment scoring is important and you want client-friendly reports.
• Combine with your review platform (such as Google Business Profile or Yelp analytics) for a fuller picture of both AI mentions and customer reviews.

If you need client reporting

If you're managing multiple locations or clients, look for features such as:

• Scheduled PDF reports
• Historical trend graphs
• Prompt monitoring
• Competitor comparison
• Positive/neutral/negative sentiment scoring
• Export to CSV or Looker Studio

If you want to build your own

You can also create a custom workflow using:

• AI prompt monitoring (scheduled prompts to multiple AI models)
• An LLM or sentiment classifier to score each response
• A dashboard in Looker Studio, Power BI, or Tableau

This approach is often less expensive if you're tracking dozens or hundreds of businesses and want complete control over the scoring methodology.

If your business serves a specific industry (for example, healthcare, legal, restaurants, home services, or automotive), I can recommend tools that perform best for that niche.

If your goal is monitoring how AI assistants (ChatGPT, Gemini, Claude, Perplexity, Google AI Overviews) talk about your local business, then scoring the sentiment and reporting trends, these are the strongest options today:

My recommendation for a local business

MentionGEO is probably the closest match to what you described. It tracks:

• Whether your business appears in AI-generated answers
• Positive, neutral, and negative sentiment
• Which prompts mention your business
• Competitor comparisons
• Visibility trends over time
• Recommendations for improving how AI represents your business mentiongeo.ai

If you run multiple locations or client accounts

Nightwatch AI Brand Monitoring is a stronger enterprise option. It monitors mentions across major AI assistants and combines:

• AI mention rate
• Sentiment
• Share of voice
• Competitor tracking
• Historical reporting
• Scheduled dashboards nightwatch.io

For agencies serving local businesses

A useful reporting workflow is:

1. Run 50–200 local prompts (e.g., "best dentist in Denver", "top HVAC near me").
2. Record which AI assistants mention the client.
3. Score sentiment for each answer.
4. Compare against competitors.
5. Produce a monthly report showing:
   • AI mention rate
   • Sentiment trend
   • Top positive and negative descriptions
   • Competitors appearing instead
   • Source websites AI is relying on

This type of prompt-based monitoring is becoming a common way to measure AI visibility for local businesses because traditional SEO tools don't capture AI recommendations well. www.techradar.com

If you're looking for something you can embed into your own SaaS or dashboard, I can also recommend APIs and open-source components for automatically collecting AI responses, running sentiment analysis, and generating client reports.

If your goal is tracking when AI systems recommend or mention your local business, scoring the sentiment, and producing reports, there are a handful of tools built specifically for AI visibility (sometimes called AI Search or AEO/GEO monitoring).

Here are the strongest options:

Best overall for a local business

urlReplyAnchorturn0search4

It is aimed specifically at restaurants, dentists, contractors, salons, gyms, and other local businesses. It monitors mentions across ChatGPT, Perplexity, Google AI, and other AI systems, assigns sentiment, alerts you when your visibility changes, and combines AI monitoring with review and social monitoring. www.replyanchor.com

Best for AI visibility reporting

urlAiso Brand Insightsturn0search0

It focuses on:

• AI mention frequency
• Sentiment trends
• Competitor comparisons
• Citation tracking
• Historical reports

This is a good choice if you need monthly marketing reports or client reporting. www.getaiso.com

Best for reputation analysis

urlSentaimentturn0search3

Designed around how AI models describe your company. It measures:

• Positive/neutral/negative sentiment
• Accuracy of AI descriptions
• Reputation changes over time
• Recommendations for improving AI perception www.sentaiment.com

What I would use for a local SEO agency

A practical stack would be:

• ReplyAnchor for ongoing monitoring and alerts.
• Looker Studio or Power BI to build client-facing dashboards.
• Weekly exports showing:
  • AI mentions
  • Sentiment score
  • Recommendation frequency
  • Competitor share of voice
  • Prompt-by-prompt changes

This creates an easy-to-understand monthly report that demonstrates whether your local SEO and content efforts are increasing your business's visibility in AI-generated answers.

One caveat: AI responses are not deterministic, so a business may appear in one answer but not another for the same prompt. The more reliable platforms account for this by running prompts repeatedly over time and reporting trends rather than relying on a single response. livesov.com

If your goal is to track when AI assistants (ChatGPT, Gemini, Claude, Perplexity, Google AI Overviews) mention your local business and score the sentiment of those mentions over time, there are a few tools that stand out.

My top recommendation for a local business

If you're primarily interested in local reputation and AI visibility, I'd look at ReplyAnchor first. It's designed specifically for small and local businesses (restaurants, dentists, gyms, plumbers, salons, etc.) and monitors AI platforms alongside social channels. replyanchor.com

If reporting quality is most important

Profound is probably the strongest platform available today. It provides:

• AI mention frequency
• Overall sentiment score
• Positive and negative themes
• Source citations influencing AI answers
• Historical trends
• Competitive benchmarking

Its sentiment feature goes beyond positive/neutral/negative by identifying why AI models describe your business positively or negatively. help.tryprofound.com

What a good report should include

For a local business, I'd expect weekly or monthly reports showing:

• Number of AI mentions
• Sentiment score over time
• Which AI platforms mentioned you
• Top prompts that triggered mentions
• Competitors appearing alongside you
• Sources AI cited (your website, reviews, directories, news, etc.)
• Alerts when sentiment changes

Budget options

If you don't need enterprise features:

• Answer Insight offers AI mention tracking, sentiment, and competitor visibility in a simpler package. www.answerinsight.co
• Beamtrace is another SMB-friendly option focused on tracking AI-generated mentions and their context. beamtrace.com

If your business has multiple locations or you manage clients as an agency, I can also recommend tools that aggregate AI mention sentiment by location and export reports for each location.