Terms of service

The agreement

By creating an account on visibilitytool.ai you agree to these terms and to our privacy policy. If you do not agree, do not use the service.

What the service is

VisibilityTool.ai measures how brands appear in the answers of AI assistants: mention rates, share of voice, citations, prominence and sentiment, sampled on a weekly schedule. Every number is a statistical estimate and ships with a confidence interval; our methodology is public. AI assistants change their answers constantly, and we measure that reality rather than promising to control it. We do not guarantee any ranking, mention rate or business outcome.

Your account

Keep your credentials safe and your email address current; the account belongs to the person who controls that email address. You are responsible for activity under your account. You must be legally able to enter this agreement.

Acceptable use

Use the service for measuring and improving brand visibility. Do not attempt to disrupt or overload the service, probe its security, create accounts by automation, resell or republish our data feeds without written permission, or use the service for anything unlawful. Fair technical limits (plan quotas, rate limits) apply and are enforced automatically. We may suspend accounts that break these rules, with notice where practical.

Plans and pricing

The free plan is free and its limits are listed on the pricing page. Paid plans are offered in limited batches by application. Prices for paid plans may change with at least 30 days notice; changes never apply retroactively to a period you have already paid for.

Your data and ours

Your project configuration is yours. You give us the permission needed to operate the service on it: running your tracked prompts, storing results and computing your metrics. Collected AI-assistant answers derive from a public tool and may be shared across customers who track the same prompt. Our software, methodology, site content and demo pages are ours; the public demo covers industries we choose and never includes customer projects.

Third-party names

ChatGPT and other product names are trademarks of their respective owners. We measure publicly available outputs of those products and are not affiliated with, endorsed by or sponsored by their makers.

Disclaimers and liability

The service is provided as is, without warranties of any kind, express or implied, including fitness for a particular purpose. To the maximum extent the law allows, our total liability for any claim arising from the service is limited to the amount you paid us in the 12 months before the claim, and we are not liable for indirect or consequential damages, or for decisions you make based on the metrics. Nothing in these terms excludes liability that cannot lawfully be excluded.

Ending things

You can stop using the service and ask us to delete your account at any time (see the privacy policy). We may terminate accounts that violate these terms, and we may discontinue the service with reasonable notice to account holders.

Changes to these terms

If these terms change materially we will update this page, note the new date at the top, and notify account holders by email before the change takes effect.

Contact

Questions about these terms: support@visibilitytool.ai.