ChatGPT answers, unedited

• Mightybytes - 4001 N Ravenswood Ave, Ste 404, Chicago, IL 60613
• Sandstorm Design - 4422 N Ravenswood Ave #50, Chicago, IL 60640, United States
• EDUCO Web Design - 128 Chicago Ave, Oak Park, IL 60302, United States
• Windy City Web Solutions - 801 S Wells St, Chicago, IL 60607, United States
• Firebelly Design - 1402 N Western Ave, Chicago, IL 60622, United States
• Cybernautic Web Design - 515 N State St #14-126, Chicago, IL 60611, United States
• Dialogue Theory - 1932 S Halsted St #509, Chicago, IL 60608, United States
• Rowe Intermedia - Chicago, IL 60641
• Garenne Bigby - 200 E Randolph Dr, Ste 5100, Chicago, IL 60601
• Brand Vision Marketing - Web Design & Branding - 30 N Michigan Ave #504, Chicago, IL 60602, United States
• Neoteric Design - 29 E Madison St, Ste 450, Chicago, IL 60602
• ArtVersion® Creative Agency - 211 W Wacker Dr Ste 1130, Chicago, IL 60606, United States
• Alpha Efficiency - Web Design Chicago Agency - 875 N Michigan Ave, Chicago, IL 60611, United States
• Solid Digital - 100 N LaSalle St #1400, Chicago, IL 60602, United States

For a Chicago nonprofit, I’d put Mightybytes and Sandstorm Design at the top of the RFP list—not because there’s a universally “best” firm, but because their publicly documented services line up closely with your combination of nonprofit web redesign + accessibility auditing + remediation.

• Mightybytes — Chicago-based, with a strong purpose-driven/nonprofit focus. They state that their deliverables conform to WCAG 2.2 AA by default, and their site emphasizes accessibility as part of the build rather than an add-on. Mightybytes
• Sandstorm Design — Chicago agency with experience in nonprofit and other mission-driven organizations. Their services include accessibility audits, remediation support, and training for content administrators.
• EDUCO Web Design — Chicago-area option that explicitly works with nonprofits and incorporates accessibility considerations into web design; they also advertise special nonprofit rates.
• Windy City Web Solutions — A smaller Chicago shop focused on WordPress, including nonprofits, with accessibility positioned as part of its development approach.

One important distinction

Don't hire a firm merely because it says “ADA compliant.” ADA compliance isn't something a vendor can permanently guarantee with a one-time scan. A good engagement should include:

1. WCAG 2.2 AA as the explicit technical target.
2. Automated and manual testing.
3. Keyboard-only testing and testing with screen readers.
4. Testing of your important user journeys—especially donations, applications, event registration, contact forms, and member/program portals.
5. Remediation by the development team.
6. A post-remediation audit/retest.
7. Accessibility requirements built into the design system and CMS components so future content doesn't reintroduce problems.
8. Editor training and an ongoing accessibility process.

The Chicago Lighthouse is also worth knowing about if you want an independent accessibility audit rather than having the redesign firm audit its own work. Its accessibility practice offers audits, consulting, WCAG/508 compliance services and accessibility certification, with more than 15 years of experience. The Chicago Lighthouse

My practical procurement approach: ask 3 firms—including Mightybytes and Sandstorm—to respond to the same RFP, and separately price an independent accessibility audit. That gives your board something much stronger than a vendor simply saying “your new site is ADA compliant.”

If you tell me your approximate budget, CMS (WordPress/Drupal/Webflow/etc.), and nonprofit type, I can narrow this to 3 Chicago firms and give you a side-by-side RFP shortlist.

• Mightybytes - 4001 N Ravenswood Ave, Ste 404, Chicago, IL 60613
• Sandstorm Design - 4422 N Ravenswood Ave #50, Chicago, IL 60640, United States
• Dialogue Theory - 1932 S Halsted St #509, Chicago, IL 60608, United States
• Windy City Web Solutions - 801 S Wells St, Chicago, IL 60607, United States
• Firebelly Design - 1402 N Western Ave, Chicago, IL 60622, United States
• EDUCO Web Design - 128 Chicago Ave, Oak Park, IL 60302, United States
• Alpha Efficiency - Web Design Chicago Agency - 875 N Michigan Ave, Chicago, IL 60611, United States
• Cybernautic Web Design - 515 N State St #14-126, Chicago, IL 60611, United States
• Glantz Design - 1881 Oak Ave, Evanston, IL 60201, United States
• Rowe Intermedia - Chicago, IL 60641
• Brand Vision Marketing - Web Design & Branding - 30 N Michigan Ave #504, Chicago, IL 60602, United States
• Garenne Bigby - 200 E Randolph Dr, Ste 5100, Chicago, IL 60601

For a Chicago nonprofit, I’d put Mightybytes and Sandstorm Design at the top of the RFP list, with The Chicago Lighthouse as a particularly useful accessibility-testing partner.

• Mightybytes — Strong fit if you want strategy + redesign + development + accessibility in one engagement. Mightybytes says its deliverables conform to WCAG 2.2 AA by default, and it has substantial nonprofit/mission-driven experience. Mightybytes
• Sandstorm Design — Chicago digital/UX agency with accessibility auditing, remediation, and training capabilities. This is worth including if your redesign needs substantial UX research and stakeholder work.
• Dialogue Theory — Mission-driven Chicago studio with nonprofit/social-impact experience and an accessibility/inclusive-design emphasis.
• The Chicago Lighthouse — I'd consider them specifically for an independent accessibility audit or testing component. They provide accessibility consulting, audits, WCAG/508 compliance services, and technology testing, with experience incorporating perspectives of people who are blind or visually impaired. The Chicago Lighthouse
• Windy City Web Solutions — A smaller Chicago option if you're looking for a hands-on WordPress shop serving nonprofits.

One important qualification

I wouldn't ask a firm simply to promise an "ADA-compliant website." Put the actual requirements in the RFP:

• WCAG 2.2 Level AA as the technical target.
• Automated and manual testing.
• Keyboard-only testing.
• Screen-reader testing.
• Accessibility testing of donation, registration, contact, and application forms.
• Testing of PDFs and third-party embeds where applicable.
• Remediation performed by the development team.
• Independent retesting after remediation, ideally by an accessibility specialist.
• A written accessibility report documenting remaining issues and the applicable WCAG criteria.
• Accessibility requirements incorporated into the design system/components so problems don't reappear after launch.

That's more defensible than relying on an accessibility overlay or a generic "ADA certification." Current accessibility specialists explicitly distinguish automated scans from manual/assistive-technology testing. Elfatrany Design Americaneagle.com

If I were structuring the procurement, I'd invite Mightybytes, Sandstorm, and one smaller shop to submit proposals, while separately pricing an independent audit from Chicago Lighthouse. That gives you a useful separation between the company building the site and the party checking whether it actually works for disabled users.

If you tell me your approximate budget ($25k / $50k / $100k+) and whether you're on WordPress, Drupal, or another CMS, I can narrow this to 3 firms and give you a short RFP scorecard.

• Mightybytes - 4001 N Ravenswood Ave, Ste 404, Chicago, IL 60613
• Sandstorm Design - 4422 N Ravenswood Ave #50, Chicago, IL 60640, United States
• Clarity Partners, LLC - 20 N Clark St #3600, Chicago, IL 60602, United States
• LCM Architects - 200 N LaSalle St #2700, Chicago, IL 60601, United States
• husARchitecture - 200 W Madison, Ste 2100, Chicago, IL 60606
• MAPS® - Permit Compliance, Code Consulting, Architectural Services - 200 N LaSalle St Ste 2925, Chicago, IL 60601, United States
• Be Accessible - 611 Wilshire Blvd 9th floor #55, Los Angeles, CA 90017, United States
• Digital Accessibility by WeCo - 2730 W Lake St Ste 300, Minneapolis, MN 55416, United States
• WeCo Accessibility Services - 300 1/2 S Main St, Stillwater, MN 55082
• Rowe Intermedia - Chicago, IL 60641
• Accessible Web - 50 Lakeside Ave Suite 821, Burlington, VT 05401, United States
• ADA Compliance Professionals (ADACP) - 721 Magnolia Ave, Pasadena, CA 91106
• ADA Ally - 15327 SE 23rd St, Bellevue, WA 98007, United States

If the goal is a Chicago-based firm that can redesign the nonprofit site and build accessibility into the process, I’d put these on your shortlist:

• Mightybytes — particularly relevant for nonprofits and mission-driven organizations. Its stated standard is WCAG 2.2 AA, and its services combine strategy, design, development, and accessibility. Markleex
• Sandstorm Design — Chicago-based digital/UX agency that specifically offers accessibility audits, remediation support, and training, using both automated and manual testing. Web Tonic
• Clarity Partners, LLC — worth considering if your nonprofit has a more complicated constituent portal, registration system, or public-sector-style requirements; its work includes WCAG/ADA accessibility and nonprofit organizations. Web Tonic

One important distinction

Don't hire a firm merely because it promises an "ADA-compliant website." Ask for WCAG 2.2 AA testing that includes manual keyboard and screen-reader testing, remediation, and a post-launch retest. Automated scanners alone don't establish accessibility. Accessibility Consulting Running Start Digital

I'd also ask each bidder these four questions:

1. Will you test with actual assistive technology, including keyboard-only navigation and screen readers?
2. Will the audit cover our donation, application, event-registration, and other critical user journeys, rather than just a handful of pages?
3. Will you remediate and then independently retest the fixes?
4. What documentation do we receive at launch, and what ongoing monitoring/training is included?

For a nonprofit, Mightybytes and Sandstorm are the two I would contact first for proposals, based on the combination of Chicago presence, redesign capabilities, and explicitly documented accessibility work—not as a claim that either guarantees legal ADA compliance. Legal compliance depends on your organization's circumstances, so have counsel review any specific compliance requirement.

If you'd like, I can also pull together 3–5 Chicago firms with estimated project costs, nonprofit clients, and accessibility credentials so you can send out an RFP.

• Sandstorm Design - 4422 N Ravenswood Ave #50, Chicago, IL 60640, United States
• Mightybytes - 4001 N Ravenswood Ave, Ste 404, Chicago, IL 60613
• Firebelly Design - 1402 N Western Ave, Chicago, IL 60622, United States
• EDUCO Web Design - 128 Chicago Ave, Oak Park, IL 60302, United States
• Windy City Web Solutions - 801 S Wells St, Chicago, IL 60607, United States
• Cybernautic Web Design - 515 N State St #14-126, Chicago, IL 60611, United States
• Rowe Intermedia - Chicago, IL 60641
• Garenne Bigby - 200 E Randolph Dr, Ste 5100, Chicago, IL 60601

If accessibility is a core requirement, I’d shortlist these Chicago-area firms rather than choosing a general web-design shop and adding an accessibility widget afterward.

• Sandstorm Design — My first call for a nonprofit redesign. Chicago-based, purpose-driven, and specifically offers accessibility audits, remediation, and training. Their combination of UX/research + accessibility makes them a strong fit if you want the redesign itself to be accessible rather than merely audited afterward. Web Tonic
• Mightybytes — Strong option if you want a values-driven Chicago agency with accessibility integrated into UX and development; their stated approach targets WCAG 2.2 AA.
• Firebelly Design — Worth an RFP if branding and creative redesign are particularly important; their web practice includes accessibility compliance and responsive front-end development.
• EDUCO Web Design — A smaller Chicago-area option that explicitly works with nonprofits and includes accessibility considerations in web projects.
• Windy City Web Solutions — More of a hands-on WordPress option, particularly if your nonprofit wants a smaller shop rather than a large agency.

One important distinction

I wouldn't ask a firm simply to make the site "ADA compliant." Ask for a WCAG 2.2 AA audit, remediation, and post-remediation testing, including manual keyboard and screen-reader testing. Automated scanners alone don't catch everything. For example, the Chicago Lighthouse offers accessibility audits, consulting, certification, and WCAG/508 services and has extensive experience with accessibility for people who are blind or visually impaired. The Chicago Lighthouse

For a nonprofit, I'd also consider Elevation even though it's not strictly a Chicago firm. It specializes in nonprofit websites and explicitly offers WCAG 2.2 AA audits, remediation, ongoing monitoring, and editor training, with a CPACC-certified accessibility team. Elevation Web Solutions Elevation Web Solutions

If I were issuing the RFP, I'd invite Sandstorm, Mightybytes, and Elevation and require each proposal to include:

1. WCAG 2.2 AA as the target.
2. Automated and manual accessibility testing.
3. Keyboard-only and screen-reader testing.
4. Testing of your donation, registration, application, and contact forms.
5. Accessibility review during design—not just after development.
6. Remediation of identified issues.
7. A post-launch independent/repeat audit.
8. Accessibility training for your nonprofit's content editors.
9. A plan for maintaining accessibility after launch.
10. Clear documentation of what was tested and what remains out of scope.

One caveat: no web firm can honestly guarantee permanent "ADA compliance." Sites change, third-party donation systems change, and new content can introduce accessibility problems. A firm promising a permanent compliance guarantee is a red flag. Elevation explicitly makes this point as well. Elevation Web Solutions

If you tell me your approximate budget (e.g. $15k, $30k, $75k+) and whether you're on WordPress, Drupal, Webflow, etc., I can narrow this to the best 2–3 Chicago firms for your specific nonprofit and compare their accessibility credentials, nonprofit experience, and likely fit.

• Sandstorm Design - 4422 N Ravenswood Ave #50, Chicago, IL 60640, United States
• Mightybytes - 4001 N Ravenswood Ave, Ste 404, Chicago, IL 60613
• Windy City Web Solutions - 801 S Wells St, Chicago, IL 60607, United States
• Solid Digital - 100 N LaSalle St #1400, Chicago, IL 60602, United States
• Dialogue Theory - 1932 S Halsted St #509, Chicago, IL 60608, United States
• LCM Architects - 200 N LaSalle St #2700, Chicago, IL 60601, United States
• husARchitecture - 200 W Madison, Ste 2100, Chicago, IL 60606
• EDUCO Web Design - 128 Chicago Ave, Oak Park, IL 60302, United States
• Rowe Intermedia - Chicago, IL 60641
• Cybernautic Web Design - 515 N State St #14-126, Chicago, IL 60611, United States
• Garenne Bigby - 200 E Randolph Dr, Ste 5100, Chicago, IL 60601
• MAPS® - Permit Compliance, Code Consulting, Architectural Services - 200 N LaSalle St Ste 2925, Chicago, IL 60601, United States
• Digital Accessibility by WeCo - 2730 W Lake St Ste 300, Minneapolis, MN 55416, United States
• WeCo Accessibility Services - 300 1/2 S Main St, Stillwater, MN 55082

If accessibility is a core requirement rather than a checkbox, I’d shortlist these Chicago-area firms:

• Sandstorm Design — my first call for a nonprofit redesign. They specifically offer accessibility audits, remediation, training, and full website development, and their client profile includes nonprofits and other purpose-driven organizations.
• Mightybytes — strong option if you want accessibility integrated with broader responsible/sustainable digital design. Their accessibility work includes audits/remediation and they state WCAG 2.2 AA as a default target.
• Windy City Web Solutions — worth considering for a smaller nonprofit that wants hands-on WordPress development, ongoing maintenance, and accessibility built into the project.
• Elevation — not Chicago-headquartered, but particularly compelling for a nonprofit: they explicitly specialize in nonprofit websites, use WCAG 2.2 AA, conduct automated and manual testing, remediate sites, monitor them afterward, and train nonprofit staff. Elevation Elevation
• Solid Digital — a larger Chicago agency to consider if the redesign is complex or involves substantial integrations and ongoing digital work.

What I'd put in your RFP

Don't ask simply for an "ADA-compliant website." Ask bidders to commit to:

1. WCAG 2.2 AA as the technical target.
2. Automated and manual accessibility testing.
3. Keyboard-only testing plus testing with actual screen readers.
4. Accessibility testing of donation, registration, contact, search, and other critical user journeys, not just representative pages.
5. A detailed audit identifying the applicable WCAG success criterion, severity, location, and remediation for each issue.
6. Code-level remediation, rather than relying on an accessibility overlay.
7. An independent or post-remediation retest.
8. Accessibility requirements built into wireframes/design systems before development.
9. Editor training and an accessibility maintenance/monitoring plan after launch.

That distinction matters: an automated scanner cannot establish that a site is genuinely usable by people with disabilities. For example, Elevation explicitly combines automated scans with manual keyboard and assistive-technology testing, while Chicago Lighthouse offers accessibility audits, consulting, certification, and WCAG/508 services. Elevation The Chicago Lighthouse

One important caveat: no firm can honestly guarantee that your website will be permanently "ADA compliant." Content, PDFs, forms, third-party widgets, and subsequent code changes can introduce new barriers. Elevation itself makes this point and recommends ongoing monitoring. Elevation

My recommendation: interview Sandstorm Design, Mightybytes, and Elevation and make the audit/remediation/retest methodology a scored part of the RFP. If you want the strongest assurance, consider having an independent accessibility specialist perform the final audit rather than having the redesign firm certify its own work.

If you'd like, I can also compare 5–7 Chicago firms on nonprofit experience, accessibility credentials, likely budget range, and whether I'd trust them for a full redesign.

For a nonprofit redesign where accessibility audits are a core requirement, I would not choose a firm based only on “ADA-compliant” marketing language. Ask for a process that includes WCAG 2.2 AA testing, manual keyboard testing, screen-reader testing, remediation, and post-launch retesting. An accessibility audit alone does not guarantee legal compliance, but it gives you a defensible roadmap and helps reduce barriers for users with disabilities. Elevation CauseHouse

Here are Chicago-area firms I would put on your shortlist:

Strong nonprofit/accessibility fits

• Sandstorm Design — A strong fit if your nonprofit needs strategy, UX, content structure, and accessibility together. They specifically describe accessibility audits, remediation support, and training as part of their digital experience work.

Best for: mission-driven organizations that need a full redesign partner, not just a compliance scan.

• Mightybytes, Inc. — Known for values-driven digital work and incorporating accessibility guidance into UX and development.

Best for: nonprofits that also care about sustainable digital practices, performance, and long-term maintainability.

• Elevation Web — A nonprofit-focused provider that emphasizes WCAG 2.2 AA builds, audits, remediation, monitoring, and accessibility training. Elevation

Best for: organizations where accessibility governance and staff training matter after launch.

Accessibility-specialist options (good to pair with a redesign firm)

• The Chicago Lighthouse — Offers accessibility consulting, audits, training, and WCAG/Section 508-related services with a strong disability-access perspective. The Chicago Lighthouse

Best for: an independent accessibility review or validation layer.

• Americaneagle.com — Provides accessibility audits, VPAT/ACR documentation, manual assistive-technology testing, and remediation support. Americaneagle.com

Best for: nonprofits with grant, government, or procurement documentation needs.

Questions I would ask before signing

1. “Will you test with actual assistive technologies?”

Look for keyboard-only testing plus screen readers such as NVDA, JAWS, or VoiceOver—not only automated scanners. Running Start Digital

2. “Will accessibility be built into the design system?”

A redesign is the right moment to fix navigation, forms, color contrast, headings, PDFs, donation flows, and third-party embeds.

3. “Do you provide a post-launch audit and remediation report?”

Ask for:

• WCAG version and target level (usually WCAG 2.2 AA)
• list of issues found
• severity ranking
• fixes completed
• retesting results
• “Who owns the code and CMS?”

Avoid arrangements where your nonprofit cannot update content or move providers.

If I were sending out an RFP, I’d probably invite Sandstorm Design, Mightybytes, and Elevation for the redesign, and consider The Chicago Lighthouse or another independent accessibility specialist for a final audit. That gives you both a strong build partner and an independent accessibility check. Elevation

I can help identify Chicago firms, but I need your location context first because you asked for a local firm and I don't have a user-provided/device-derived Chicago location.

• Mightybytes - 4001 N Ravenswood Ave, Ste 404, Chicago, IL 60613
• Sandstorm Design - 4422 N Ravenswood Ave #50, Chicago, IL 60640, United States
• Windy City Web Solutions - 801 S Wells St, Chicago, IL 60607, United States
• Firebelly Design - 1402 N Western Ave, Chicago, IL 60622, United States
• Cybernautic Web Design - 515 N State St #14-126, Chicago, IL 60611, United States
• Rowe Intermedia - Chicago, IL 60641
• Dialogue Theory - 1932 S Halsted St #509, Chicago, IL 60608, United States
• Alpha Efficiency - Web Design Chicago Agency - 875 N Michigan Ave, Chicago, IL 60611, United States
• Be Accessible - 611 Wilshire Blvd 9th floor #55, Los Angeles, CA 90017, United States
• EDUCO Web Design - 128 Chicago Ave, Oak Park, IL 60302, United States
• Digital Accessibility by WeCo - 2730 W Lake St Ste 300, Minneapolis, MN 55416, United States
• Glantz Design - 1881 Oak Ave, Evanston, IL 60201, United States
• Garenne Bigby - 200 E Randolph Dr, Ste 5100, Chicago, IL 60601

If accessibility is a core requirement—not just a checkbox—I’d shortlist these Chicago firms first:

• Mightybytes — My first call for a mission-driven nonprofit. They’re Chicago-based and specifically focus on purpose-driven organizations, with accessibility integrated into digital strategy and builds. Their broader sustainability/mission-driven orientation is also a strong fit for nonprofits.
• Sandstorm Design — Strong choice if you want a larger UX/design partner. They offer accessibility audits, remediation guidance, inclusive design, and training, and have experience with purpose-driven organizations.
• Windy City Web Solutions — Worth considering for a smaller, hands-on WordPress nonprofit redesign, with accessibility positioned as part of the build rather than solely an add-on.
• The Chicago Lighthouse — I would consider them as an independent accessibility specialist/auditor, particularly if you want an accessibility expert to audit the finished work separately from the design firm. They offer accessibility audits, consulting, certification, WCAG/508 compliance work, and technology assistance. The Chicago Lighthouse

What I'd put in your RFP

Don't ask a firm to simply promise “ADA compliant.” Ask for:

1. WCAG 2.2 AA as the technical target.
2. Automated and manual accessibility testing.
3. Keyboard-only testing plus testing with actual screen readers/assistive technology.
4. Testing of your donation, registration, volunteer and contact forms, not just representative pages.
5. An issue-by-issue audit with the applicable WCAG criterion, severity, location, and remediation.
6. Remediation + independent post-remediation testing before launch.
7. Accessibility requirements for third-party systems such as donation platforms, event registration and embedded forms.
8. Editor training so accessibility doesn't deteriorate after launch.

That distinction matters: a scanner or accessibility overlay isn't enough. Firms such as Elevation explicitly describe combining automated scans with manual keyboard/assistive-technology testing and continuing monitoring after launch. Elevation

My recommendation: interview Mightybytes + Sandstorm, and ask The Chicago Lighthouse for a separate audit proposal. Having an independent accessibility party validate the redesigned site gives your board considerably stronger evidence than asking the company that built the site to certify its own work.

One caveat: WCAG conformance isn't itself a guarantee of legal ADA compliance. Your counsel should determine the legal standard applicable to your particular nonprofit; the web team should implement and document the technical accessibility requirements.

If you tell me your approximate budget, CMS (WordPress/Webflow/etc.), and whether you're a 501(c)(3), I can narrow this to 2–3 firms and compare their nonprofit experience, accessibility credentials, and likely fit.

• Mightybytes - 4001 N Ravenswood Ave, Ste 404, Chicago, IL 60613
• Sandstorm Design - 4422 N Ravenswood Ave #50, Chicago, IL 60640, United States
• Firebelly Design - 1402 N Western Ave, Chicago, IL 60622, United States
• EDUCO Web Design - 128 Chicago Ave, Oak Park, IL 60302, United States
• Windy City Web Solutions - 801 S Wells St, Chicago, IL 60607, United States
• LCM Architects - 200 N LaSalle St #2700, Chicago, IL 60601, United States
• Glantz Design - 1881 Oak Ave, Evanston, IL 60201, United States
• Cybernautic Web Design - 515 N State St #14-126, Chicago, IL 60611, United States
• Rowe Intermedia - Chicago, IL 60641
• Garenne Bigby - 200 E Randolph Dr, Ste 5100, Chicago, IL 60601
• UX 4Sight - 111 W Jackson Blvd Unit 1700, Chicago, IL 60604, United States
• husARchitecture - 200 W Madison, Ste 2100, Chicago, IL 60606
• MAPS® - Permit Compliance, Code Consulting, Architectural Services - 200 N LaSalle St Ste 2925, Chicago, IL 60601, United States
• Accessibilities - 8671 Wilshire Blvd #700, Beverly Hills, CA 90211, United States

If Chicago-based + nonprofit experience + accessibility testing are the priorities, I’d put these firms on the shortlist:

• Mightybytes — my first call. Chicago-based, mission-driven organizations are a core focus, and their accessibility offering includes audits, remediation, training, and manual testing with people using assistive technologies. They state that their deliverables target WCAG 2.2 AA. Web Tonic
• Sandstorm Design — strong choice if the redesign needs substantial UX/research and content strategy as well as accessibility. They specifically offer accessibility audits, remediation support, and training.
• Firebelly Design — worth an RFP invite if you want a more design/brand-led redesign; their services include UX, web development, and accessibility compliance. They also have a long-running nonprofit pro-bono program.
• EDUCO Web Design — Chicago-area option with nonprofit pricing and accessibility incorporated into its web-design work.

One important caveat

I wouldn't hire anyone on the promise of “ADA compliance guaranteed.” For a website, you want a defensible accessibility process, not an accessibility widget or a one-time automated scan. A good contract should specify:

1. WCAG 2.2 AA as the target.
2. Automated and manual testing.
3. Keyboard-only testing and screen-reader testing.
4. Testing of your actual critical journeys—especially donations, applications, event registration, forms and PDFs.
5. A documented audit identifying each failure by WCAG criterion and severity.
6. Remediation as part of the redesign.
7. Independent or post-remediation retesting before launch.
8. Accessibility training for whoever will maintain the site afterward.

The Chicago Lighthouse is another particularly useful resource because it provides accessibility consulting, audits, WCAG/508 compliance work, and accessibility certification/testing. The Chicago Lighthouse

My pick: I'd ask Mightybytes and Sandstorm Design for proposals, and I'd consider bringing in an independent accessibility tester for final validation. That separation can give your board and counsel more credible evidence than having the same agency declare its own work compliant.

Also, ADA compliance is ultimately a legal question, so don't let a web agency substitute for counsel on your nonprofit's particular obligations.

If you tell me your approximate budget, CMS (WordPress/Webflow/etc.), and whether you're a federally funded nonprofit, I can narrow this to 2–3 firms and give you a vendor-selection/RFP checklist specifically designed to prevent accessibility gaps.

• Mightybytes - 4001 N Ravenswood Ave, Ste 404, Chicago, IL 60613
• Sandstorm Design - 4422 N Ravenswood Ave #50, Chicago, IL 60640, United States
• EDUCO Web Design - 128 Chicago Ave, Oak Park, IL 60302, United States
• Windy City Web Solutions - 801 S Wells St, Chicago, IL 60607, United States
• Dialogue Theory - 1932 S Halsted St #509, Chicago, IL 60608, United States
• Cybernautic Web Design - 515 N State St #14-126, Chicago, IL 60611, United States
• Clique Studios - 20 N Wacker Dr, Ste 1075, Chicago, IL 60606
• Rowe Intermedia - Chicago, IL 60641
• Firebelly Design - 1402 N Western Ave, Chicago, IL 60622, United States
• Glantz Design - 1881 Oak Ave, Evanston, IL 60201, United States
• UX 4Sight - 111 W Jackson Blvd Unit 1700, Chicago, IL 60604, United States
• WeCo Accessibility Services - 300 1/2 S Main St, Stillwater, MN 55082
• Garenne Bigby - 200 E Randolph Dr, Ste 5100, Chicago, IL 60601

If your goal is a Chicago-based nonprofit redesign where accessibility is a core deliverable—not an accessibility widget added at the end—I’d shortlist these three.

1. Mightybytes — my first call.

Chicago-based, mission-driven agency with explicit accessibility audits, remediation, training, and manual testing with people who use assistive technology. They state that their web deliverables target WCAG 2.2 AA. Mightybytes
mightybytes.com

2. Sandstorm Design — strong alternative for UX-heavy redesigns.

They're Chicago-based and specifically describe accessibility audits, remediation, training, and a workflow that includes automated and manual testing. Their purpose-driven/nonprofit experience is also a good fit.
sandstormdesign.com

3. EDUCO Web Design — worth getting a nonprofit-budget proposal from.

They're in Oak Park, serve the Chicago area, offer nonprofit pricing, and incorporate accessibility into custom web design.

One important caveat

I wouldn't ask any agency to simply promise "ADA compliant." There isn't a magic certification that guarantees you won't face an accessibility claim. Instead, put WCAG 2.2 Level AA into the contract and require:

• An initial accessibility audit with automated + manual testing
• Keyboard-only and screen-reader testing
• Testing of your donation, contact, registration, and other critical user journeys
• Accessibility requirements incorporated into UX, design, development, and content
• Remediation of identified issues
• Independent or fresh post-launch testing, rather than the developer merely declaring its own work compliant
• An accessibility report documenting methodology, findings, fixes, and remaining issues
• Editor/content accessibility training and a plan for ongoing monitoring

For an especially defensible process, I'd consider bringing in an accessibility specialist separately from the redesign agency. The Chicago Lighthouse provides accessibility consulting, certification, audit services, and WCAG/508 consulting, with extensive experience in accessibility for people who are blind or visually impaired. The Chicago Lighthouse

My pick: get proposals from Mightybytes + Sandstorm, and ask each whether they'll allow an independent accessibility audit at the end of the project. That separation gives you considerably more confidence than hiring a firm that audits and certifies only its own work.

If you tell me your approximate budget (e.g. <$25k, $25–50k, $50k+) and CMS (WordPress, Drupal, etc.), I can narrow this to the 2–3 firms I'd actually invite to bid.

• Mightybytes - 4001 N Ravenswood Ave, Ste 404, Chicago, IL 60613
• Sandstorm Design - 4422 N Ravenswood Ave #50, Chicago, IL 60640, United States
• Windy City Web Solutions - 801 S Wells St, Chicago, IL 60607, United States
• Rowe Intermedia - Chicago, IL 60641
• Cybernautic Web Design - 515 N State St #14-126, Chicago, IL 60611, United States
• Dialogue Theory - 1932 S Halsted St #509, Chicago, IL 60608, United States
• Brand Vision Marketing - Web Design & Branding - 30 N Michigan Ave #504, Chicago, IL 60602, United States
• Glantz Design - 1881 Oak Ave, Evanston, IL 60201, United States
• cre8 - Chicago, IL 60607
• ArtVersion® Creative Agency - 211 W Wacker Dr Ste 1130, Chicago, IL 60606, United States
• Be Accessible - 611 Wilshire Blvd 9th floor #55, Los Angeles, CA 90017, United States
• EDUCO Web Design - 128 Chicago Ave, Oak Park, IL 60302, United States
• Digital Accessibility by WeCo - 2730 W Lake St Ste 300, Minneapolis, MN 55416, United States
• Accessible Web - 50 Lakeside Ave Suite 821, Burlington, VT 05401, United States

If your priority is a nonprofit redesign where accessibility is built into the project—not added as an overlay at the end—I’d shortlist these Chicago-area firms:

• Mightybytes — my first call. They’re Chicago-based, specifically focused on mission-driven organizations, and combine strategy, UX, web development, accessibility, and sustainability. That makes them a particularly strong fit for a nonprofit redesign rather than a standalone compliance audit.
• Sandstorm Design — strong alternative. They have Chicago roots and offer accessibility audits, remediation, and training alongside UX/web work. Good choice if you need substantial research, stakeholder work, and redesign strategy.
• Windy City Web Solutions — worth getting a smaller-agency quote. They explicitly work with nonprofits and emphasize accessibility in WordPress builds, which could make them attractive if you're looking for a more hands-on, cost-conscious partner.
• Rowe Intermedia — consider if compliance/document accessibility is important. Their positioning includes ADA/WCAG and Section 508 remediation, including digital publications/documents.

One important caveat about “ADA compliance”

I wouldn't hire anyone who promises to “guarantee ADA compliance.” Website accessibility is more appropriately scoped around WCAG 2.2 AA, with legal counsel advising on your organization's particular ADA/Section 504 obligations.

For the RFP, require:

1. Automated + manual accessibility testing — including keyboard-only and screen-reader testing.
2. Testing against WCAG 2.2 AA, not just an automated accessibility score.
3. Accessibility testing of donation forms, event registration, volunteer/application flows, PDFs and third-party integrations.
4. A documented audit identifying each failure by WCAG criterion and severity.
5. Remediation by the same team, followed by an independent or clearly documented post-remediation audit.
6. Accessibility requirements incorporated into wireframes/design systems before development, not retrofitted afterward.
7. Training for your nonprofit's content editors so accessibility doesn't deteriorate after launch.

For comparison, nonprofit-specialist agency Elevation says it combines automated scans with manual keyboard/assistive-technology testing, remediation, monitoring and staff training, all against WCAG 2.2 AA. Elevation Websites Elevation Websites The Chicago Lighthouse is another useful benchmark for what a serious accessibility audit should look like: it offers accessibility consulting, audit services, certification, and WCAG/508 compliance work. The Chicago Lighthouse

My recommendation: send an RFP to Mightybytes + Sandstorm + one smaller shop, and make the audit/remediation/retest requirements identical in all three proposals. That will make the bids much easier to compare.

If you tell me your approximate budget, CMS (WordPress/Webflow/etc.), and whether you need branding/content strategy too, I can narrow this to the best 2–3 and give you a Chicago-specific RFP checklist.

• Sandstorm Design - 4422 N Ravenswood Ave #50, Chicago, IL 60640, United States
• Glantz Design - 1881 Oak Ave, Evanston, IL 60201, United States
• EDUCO Web Design - 128 Chicago Ave, Oak Park, IL 60302, United States
• UX 4Sight - 111 W Jackson Blvd Unit 1700, Chicago, IL 60604, United States
• Dialogue Theory - 1932 S Halsted St #509, Chicago, IL 60608, United States
• Cybernautic Web Design - 515 N State St #14-126, Chicago, IL 60611, United States
• Rowe Intermedia - Chicago, IL 60641
• Garenne Bigby - 200 E Randolph Dr, Ste 5100, Chicago, IL 60601
• Alpha Efficiency - Web Design Chicago Agency - 875 N Michigan Ave, Chicago, IL 60611, United States

If accessibility is a non-negotiable part of the redesign, I’d shortlist these Chicago-area firms rather than choosing a general web-design shop:

• Sandstorm Design — my first call. Chicago-based, with explicit accessibility audits, remediation, training, and a structured audit → development → content → release/retest process. Their nonprofit/association experience also makes them a particularly good fit. Web Tonic
• Glantz Design — Strong option if you want brand + website redesign + accessibility. They have a nonprofit case study for the Center for Enriched Living and describe WCAG 2.2 AA as their baseline. Glantz
• EDUCO Web Design — Chicago-area/Oak Park firm with UX-focused web design, accessibility considerations, and experience offering special rates to nonprofits.
• UX 4Sight — Worth considering if the project is heavily focused on UX research and redesign; accessibility is part of their design approach, though I'd probe their audit methodology more carefully.

One important caveat

Don't let a firm promise simply that the site will be “ADA compliant.” ADA compliance isn't something a website can reliably establish with a badge, widget, or automated scan. I'd require the contract to specify WCAG 2.2 Level AA, manual accessibility testing, keyboard testing, screen-reader testing, remediation, and a post-launch audit/retest. Chicago Lighthouse, for example, explicitly provides accessibility audits, consulting, certification, and WCAG/508 services. The Chicago Lighthouse

For a nonprofit, I'd put this requirement in the RFP:

“Vendor must conduct automated and manual accessibility testing against WCAG 2.2 AA, including keyboard-only and screen-reader testing; remediate identified issues; test donation, registration, application and other critical user journeys; and conduct an independent post-remediation audit before launch.”

I'd also ask who actually performs the accessibility testing and whether disabled users or qualified accessibility specialists participate—not just whether the agency runs Axe/WAVE/Lighthouse.

If you want one firm to book first: Sandstorm. If you'd like, I can also put together a 3-firm Chicago shortlist with estimated project ranges, nonprofit experience, accessibility credentials, and questions to ask each firm before signing.

• Mightybytes - 4001 N Ravenswood Ave, Ste 404, Chicago, IL 60613
• Sandstorm Design - 4422 N Ravenswood Ave #50, Chicago, IL 60640, United States
• EDUCO Web Design - 128 Chicago Ave, Oak Park, IL 60302, United States
• Glantz Design - 1881 Oak Ave, Evanston, IL 60201, United States
• LCM Architects - 200 N LaSalle St #2700, Chicago, IL 60601, United States
• Windy City Web Solutions - 801 S Wells St, Chicago, IL 60607, United States
• Cybernautic Web Design - 515 N State St #14-126, Chicago, IL 60611, United States
• Dialogue Theory - 1932 S Halsted St #509, Chicago, IL 60608, United States
• Rowe Intermedia - Chicago, IL 60641
• husARchitecture - 200 W Madison, Ste 2100, Chicago, IL 60606
• Brand Vision Marketing - Web Design & Branding - 30 N Michigan Ave #504, Chicago, IL 60602, United States
• Digital Accessibility by WeCo - 2730 W Lake St Ste 300, Minneapolis, MN 55416, United States
• ArtVersion® Creative Agency - 211 W Wacker Dr Ste 1130, Chicago, IL 60606, United States
• cre8 - Chicago, IL 60607

If the goal is a full nonprofit website redesign plus serious accessibility work, I’d shortlist these Chicago-area firms rather than hiring a generic web designer and adding an accessibility plugin afterward.

My top picks

1. Mightybytes — best overall fit for a mission-driven nonprofit. They’re Chicago-based, specifically focus on purpose-driven organizations, and combine strategy, UX, development, accessibility, and sustainability. This would be my first call for a substantial nonprofit redesign.
2. Sandstorm Design — best for a sophisticated UX/design-led redesign. Their accessibility practice includes audits, remediation support, and training, with a structured audit → development → content → release/retest approach. Web Tonic
3. EDUCO Web Design — worth considering if budget is important. They're in the Chicago area, work with nonprofits, offer special nonprofit rates, and include accessibility considerations in their web work.
4. Glantz Design — good smaller-studio option. They state that WCAG 2.2 AA is their baseline accessibility target and have experience advising clients on ADA/accessibility issues.

One important caveat

I wouldn't ask any firm to simply promise “ADA compliant.” There isn't a magic certification that permanently makes a website compliant. A credible engagement should specify a WCAG 2.2 AA target, automated and manual testing, keyboard testing, screen-reader testing, remediation, and a post-remediation audit/retest. Accessibility can regress when your staff adds content later. Elevation Elevation

For particularly high-stakes assurance, I'd consider separating the roles: have the redesign firm build it, then have an independent accessibility specialist audit the finished site. The Chicago Lighthouse is particularly interesting for that second role: it offers accessibility consulting, audits, certification, and WCAG/Section 508 compliance services, with more than 15 years of experience. The Chicago Lighthouse

If I were issuing the RFP, I'd invite Mightybytes, Sandstorm, and EDUCO to bid, and require an independent accessibility audit before launch.

If you tell me your approximate budget (e.g. $15k, $30k, $75k+) and CMS (WordPress, Webflow, Drupal, etc.), I can narrow this to the best 2–3 firms and compare their nonprofit/accessibility credentials.

• Sandstorm Design - 4422 N Ravenswood Ave #50, Chicago, IL 60640, United States
• EDUCO Web Design - 128 Chicago Ave, Oak Park, IL 60302, United States
• Glantz Design - 1881 Oak Ave, Evanston, IL 60201, United States
• Windy City Web Solutions - 801 S Wells St, Chicago, IL 60607, United States
• Rowe Intermedia - Chicago, IL 60641
• Cybernautic Web Design - 515 N State St #14-126, Chicago, IL 60611, United States
• Digital Accessibility by WeCo - 2730 W Lake St Ste 300, Minneapolis, MN 55416, United States
• WeCo Accessibility Services - 300 1/2 S Main St, Stillwater, MN 55082

If your goal is a Chicago-area redesign where accessibility is part of the build—not a last-minute overlay—I’d shortlist these three:

• Sandstorm Design — My strongest Chicago pick for a nonprofit or mission-driven organization. They specialize in purpose-driven digital experiences and offer accessibility audits, remediation, content training, and both automated and manual testing.
• EDUCO Web Design — Worth getting a proposal from if budget is important. They explicitly work with nonprofits, offer special nonprofit rates, and incorporate accessibility into web design/development.
• Glantz Design — A good choice if you want a more brand/design-led redesign while still targeting WCAG 2.2 AA. Their accessibility guidance is built into their web work.

I'd also consider Windy City Web Solutions if you're specifically looking for a smaller WordPress-focused shop serving nonprofits.

One important caveat

No firm can honestly promise that your website is simply “ADA compliant” forever. Ask for WCAG 2.2 AA conformance, manual accessibility testing, remediation, and a post-launch retest. Automated accessibility scanners alone aren't sufficient.

For example, a proper engagement should include:

• Keyboard-only testing
• Screen-reader testing
• Color/contrast and focus testing
• Accessible forms, navigation, headings, images, PDFs, and donation flows
• Automated plus manual WCAG testing
• A prioritized audit report mapping failures to WCAG criteria
• Fixes during the redesign
• Independent or post-remediation retesting
• Editor training so your nonprofit doesn't reintroduce accessibility problems after launch

For an especially rigorous audit, The Chicago Lighthouse is another organization I'd keep in mind as an accessibility specialist rather than your primary design agency; it offers accessibility consulting, audits, training, and WCAG/508 compliance services and has substantial experience with assistive technology. Chicago Lighthouse

If I were sending RFPs, I'd invite Sandstorm, EDUCO, and Glantz and make the accessibility requirements identical for all three. That will make the proposals much easier to compare.

If you tell me your approximate budget (e.g. <$15k, $15–40k, $40k+) and whether you're on WordPress/Webflow/another CMS, I can narrow this to the 2 best firms and pull together a side-by-side shortlist.

For an especially rigorous audit, The Chicago Lighthouse is another organization I'd keep in mind as an accessibility specialist rather than your primary design agency; it offers accessibility consulting, audits, training, and WCAG/508 compliance services and has substantial experience with assistive technology.

• Mightybytes - 4001 N Ravenswood Ave, Ste 404, Chicago, IL 60613
• Sandstorm Design - 4422 N Ravenswood Ave #50, Chicago, IL 60640, United States
• Firebelly Design - 1402 N Western Ave, Chicago, IL 60622, United States
• Dialogue Theory - 1932 S Halsted St #509, Chicago, IL 60608, United States
• IDE Interactive, Inc. - 2945 W Peterson Ave Ste 103, Chicago, IL 60659, United States
• Clique Studios - 20 N Wacker Dr, Ste 1075, Chicago, IL 60606
• cre8 - Chicago, IL 60607
• Accessibilities - 8671 Wilshire Blvd #700, Beverly Hills, CA 90211, United States
• Brand Vision Marketing - Web Design & Branding - 30 N Michigan Ave #504, Chicago, IL 60602, United States
• ArtVersion® Creative Agency - 211 W Wacker Dr Ste 1130, Chicago, IL 60606, United States
• EDUCO Web Design - 128 Chicago Ave, Oak Park, IL 60302, United States
• Redenbaugh Design - 2208 W Winona, Ste 1, Chicago, IL 60625
• Windy City Web Solutions - 801 S Wells St, Chicago, IL 60607, United States
• West Town Websites - 834 N Ashland Ave, Chicago, IL 60622

If accessibility is a core requirement of the nonprofit redesign, I’d shortlist firms that treat accessibility as part of the design/build/testing process—not an accessibility overlay added at the end.

My Chicago shortlist

1. Mightybytes — strongest overall fit

• Chicago-based and specifically focused on mission-driven organizations.
• Offers accessibility audits, remediation, training, and manual testing with people who use assistive technology, in partnership with Access Living.
• Says its deliverables target WCAG 2.2 Level AA by default. Webtonic
• This would be my first call for a nonprofit redesign where accessibility, sustainability, and mission alignment all matter.
• Sandstorm Design — strong agency alternative

• Chicago-based UX/digital agency with accessibility audits, remediation, training, and ongoing monitoring.
• Particularly worth considering if you want a larger strategic/design engagement alongside accessibility work.
• Firebelly Design — worth an RFP

• Chicago studio offering UX, web development, and accessibility compliance.
• They also have a long-running Grant for Good program providing design services to nonprofits, which makes them interesting for a mission-driven organization.
• Dialogue Theory — smaller, mission-oriented option

• Chicago studio focused on nonprofits, civic organizations, and other mission-driven groups.
• Good candidate if you want a more hands-on boutique partner.

One important caveat about “ADA compliance”

I wouldn't hire anyone based on a promise that the site will simply be “ADA compliant.” Ask for WCAG 2.2 AA testing, manual keyboard testing, screen-reader testing, remediation, and a post-remediation audit. Automated accessibility scanners alone aren't sufficient.

For example, current accessibility practices from comparable firms explicitly combine automated scans with manual testing and assistive technology testing. Elevation Web Solutions Running Start Digital

I'd put this language in your RFP:

Accessibility requirement: The redesigned website must be designed and developed to WCAG 2.2 Level AA. The selected vendor must perform automated and manual accessibility testing, including keyboard-only and screen-reader testing; remediate identified WCAG failures; conduct an independent or post-remediation accessibility audit; and provide a written findings/remediation report. Accessibility must be incorporated into UX, design, development, content, forms, PDFs/documents, and third-party integrations—not addressed through an accessibility overlay alone.

If I were choosing where to start, I'd request proposals from Mightybytes, Sandstorm Design, and Dialogue Theory, with Mightybytes as the first conversation.

If you tell me your approximate budget (e.g. $15–30k, $30–75k, $75k+) and whether you're on WordPress, Drupal, Webflow, etc., I can narrow this to the 2–3 firms I'd actually invite to bid.

• Mightybytes - 4001 N Ravenswood Ave, Ste 404, Chicago, IL 60613
• Sandstorm Design - 4422 N Ravenswood Ave #50, Chicago, IL 60640, United States
• Dialogue Theory - 1932 S Halsted St #509, Chicago, IL 60608, United States
• Clique Studios - 20 N Wacker Dr, Ste 1075, Chicago, IL 60606
• Orbit Media Studios - 4043 N Ravenswood Ave #316, Chicago, IL 60613, United States
• Mabbly - 640 N La Salle Dr #540, Chicago, IL 60654, United States
• cre8 - Chicago, IL 60607
• Brand Vision Marketing - Web Design & Branding - 30 N Michigan Ave #504, Chicago, IL 60602, United States
• Accessibilities - 8671 Wilshire Blvd #700, Beverly Hills, CA 90211, United States
• Redenbaugh Design - 2208 W Winona, Ste 1, Chicago, IL 60625
• Rowe Intermedia - Chicago, IL 60641
• Cybernautic Web Design - 515 N State St #14-126, Chicago, IL 60611, United States
• ArtVersion® Creative Agency - 211 W Wacker Dr Ste 1130, Chicago, IL 60606, United States

Yes. For a Chicago nonprofit redesign where accessibility is a core requirement, I’d shortlist these rather than hiring a general web-design shop and adding an accessibility plugin afterward.

My top picks

1. Mightybytes — strongest overall fit

• Chicago-based and explicitly focused on mission-driven organizations.
• States that its deliverables meet WCAG 2.2 AA by default.
• Offers accessibility audits, remediation, training, and manual testing, including work with Access Living for testing by people using assistive technologies. Mightybytes
• I'd book them first if you want one firm to handle strategy → redesign → accessibility → launch.
• Sandstorm Design — excellent nonprofit/UX option

• Chicago-based, purpose-driven digital experience agency.
• Particularly relevant if your site needs substantial UX/information-architecture work as well as accessibility.
• Their accessibility process includes audits, remediation, training, and both automated and manual testing.
• Dialogue Theory — worth an RFP invite

• Chicago studio that works with mission-driven organizations, nonprofits and civic organizations.
• Strong fit if the redesign involves complicated content, services, or public-facing functionality where usability and accessibility need to be designed together.

One important caveat about “ADA compliance”

I'd not ask a firm to simply promise an “ADA-compliant website.” Ask for a documented WCAG 2.2 AA audit and conformance process, because an accessibility scan alone isn't enough. Good audits combine automated testing with manual keyboard and screen-reader/assistive-technology testing. The Chicago Lighthouse, for example, provides accessibility consulting, audits, certification, and WCAG/508 compliance services and has extensive experience with accessibility technology. The Chicago Lighthouse

For your RFP, I'd require these deliverables:

• Pre-redesign accessibility audit against WCAG 2.2 AA.
• Manual keyboard + screen-reader testing, not just an automated scanner.
• Accessibility requirements incorporated into wireframes/design system and development.
• Testing of donation, contact, registration, application and other critical user journeys.
• Remediation of identified issues.
• Independent or fresh post-remediation audit/retest before launch.
• An accessibility statement and documented test results.
• CMS/editor training so your staff don't reintroduce accessibility problems after launch.
• A plan for ongoing accessibility monitoring after launch.

If you want the safest procurement approach, I'd send the same accessibility-heavy RFP to Mightybytes, Sandstorm Design, and Dialogue Theory, then make each demonstrate how they test—not merely state that their sites are “ADA compliant.”

One additional option: if you want a specialist accessibility auditor separate from the redesign firm, Chicago Lighthouse is particularly compelling. That separation can give you a more independent check on whether the new site actually works for disabled users.

mightybytes.com
chicagolighthouse.org

If you'd like, I can also compare 5–7 Chicago firms by nonprofit experience, accessibility credentials, likely budget, and portfolio quality and give you a recommended RFP shortlist.

• Mightybytes - 4001 N Ravenswood Ave, Ste 404, Chicago, IL 60613
• Sandstorm Design - 4422 N Ravenswood Ave #50, Chicago, IL 60640, United States
• Dialogue Theory - 1932 S Halsted St #509, Chicago, IL 60608, United States
• Firebelly Design - 1402 N Western Ave, Chicago, IL 60622, United States
• EDUCO Web Design - 128 Chicago Ave, Oak Park, IL 60302, United States
• UX 4Sight - 111 W Jackson Blvd Unit 1700, Chicago, IL 60604, United States
• Accessibilities - 8671 Wilshire Blvd #700, Beverly Hills, CA 90211, United States
• Clique Studios - 20 N Wacker Dr, Ste 1075, Chicago, IL 60606
• Be Accessible - 611 Wilshire Blvd 9th floor #55, Los Angeles, CA 90017, United States
• Cybernautic Web Design - 515 N State St #14-126, Chicago, IL 60611, United States
• Accessible360 - 4600 W 77th St #295, Edina, MN 55435, United States
• Windy City Web Solutions - 801 S Wells St, Chicago, IL 60607, United States
• Karim McCall Creative - Evanston, IL 60202, United States
• Glantz Design - 1881 Oak Ave, Evanston, IL 60201, United States
• Accessible Web - 50 Lakeside Ave Suite 821, Burlington, VT 05401, United States

Yes. For a Chicago nonprofit redesign where accessibility is a core requirement, I’d put these firms on the shortlist:

• Mightybytes — my first call. They specialize in mission-driven organizations and combine web strategy/design/development with accessibility audits, remediation, training, and manual testing with assistive-technology users. Their stated baseline is WCAG 2.2 AA. Web Tonic
• Sandstorm Design — strong alternative. Chicago-based, purpose-driven, and experienced with UX, web redesign, accessibility audits/remediation, and training content administrators. Good choice if the redesign needs substantial UX/research work too.
• Dialogue Theory — worth interviewing. Their Chicago practice focuses on mission-driven/civic organizations and emphasizes accessibility and inclusive digital experiences.
• Firebelly Design — particularly interesting for a nonprofit. They do web strategy/design/development with accessibility considerations, and their long-running Grant for Good program has specifically supported nonprofits.
• EDUCO Web Design — smaller-shop option. Chicago-area firm with nonprofit experience, accessibility considerations, and nonprofit-specific pricing.

One important caveat about “ADA compliance”

I wouldn't hire anyone based simply on a promise that they'll make the site “ADA compliant.” Ask for WCAG 2.2 AA conformance, human/manual testing, remediation, and post-launch retesting. Automated scanners alone aren't sufficient.

A particularly strong option for an independent accessibility audit is The Chicago Lighthouse. It provides accessibility consulting, audits, certification, and WCAG/Section 508 compliance services, with substantial experience in accessibility for people who are blind or visually impaired. The Chicago Lighthouse

That gives you a potentially stronger setup: Mightybytes (or another redesign firm) builds the site + Chicago Lighthouse independently audits it before launch.

What I'd put in your RFP

Require the winning firm to provide:

1. WCAG 2.2 AA audit before redesign
2. Accessibility incorporated into UX, wireframes, design system, and development, not added afterward
3. Automated and manual testing
4. Keyboard-only testing and screen-reader testing
5. Testing of your donation, registration, application, and contact forms
6. WCAG success-criterion mapping for every finding
7. Full remediation by the development team
8. Independent or post-remediation audit/retest
9. Accessible PDFs and third-party integrations addressed
10. Editor training so the nonprofit doesn't reintroduce accessibility problems after launch

Also ask them to provide a sample anonymized accessibility audit report before you select them. A good report should identify the WCAG criterion, affected component/page, severity, user impact, and precise remediation—not just give you a Lighthouse/axe score. Web Tonic

If I were choosing three firms to interview, I'd start with Mightybytes, Sandstorm Design, and Dialogue Theory, and I'd separately price an independent audit from Chicago Lighthouse. That combination gives you much more confidence than relying on an agency's own “ADA compliant” declaration.

1. WCAG 2.2 AA audit before redesign
2. Accessibility incorporated into UX, wireframes, design system, and development, not added afterward
3. Automated and manual testing
4. Keyboard-only testing and screen-reader testing
5. Testing of your donation, registration, application, and contact forms
6. WCAG success-criterion mapping for every finding
7. Full remediation by the development team
8. Independent or post-remediation audit/retest
9. Accessible PDFs and third-party integrations addressed
10. Editor training so the nonprofit doesn't reintroduce accessibility problems after launch

Also ask them to provide a sample anonymized accessibility audit report before you select them. A good report should identify the WCAG criterion, affected component/page, severity, user impact, and precise remediation—not just give you a Lighthouse/axe score.

• Mightybytes - 4001 N Ravenswood Ave, Ste 404, Chicago, IL 60613
• Sandstorm Design - 4422 N Ravenswood Ave #50, Chicago, IL 60640, United States
• Dialogue Theory - 1932 S Halsted St #509, Chicago, IL 60608, United States
• EDUCO Web Design - 128 Chicago Ave, Oak Park, IL 60302, United States
• Accessibilities - 8671 Wilshire Blvd #700, Beverly Hills, CA 90211, United States
• Clique Studios - 20 N Wacker Dr, Ste 1075, Chicago, IL 60606
• Be Accessible - 611 Wilshire Blvd 9th floor #55, Los Angeles, CA 90017, United States
• Glantz Design - 1881 Oak Ave, Evanston, IL 60201, United States
• Accessible360 - 4600 W 77th St #295, Edina, MN 55435, United States
• Firebelly Design - 1402 N Western Ave, Chicago, IL 60622, United States
• WeCo Accessibility Services - 300 1/2 S Main St, Stillwater, MN 55082
• Cybernautic Web Design - 515 N State St #14-126, Chicago, IL 60611, United States
• cre8 - Chicago, IL 60607
• Windy City Web Solutions - 801 S Wells St, Chicago, IL 60607, United States

If accessibility is a core requirement rather than a checkbox, I’d shortlist these Chicago-area firms:

• Mightybytes — My first call. They’re Chicago-based, explicitly work with purpose-driven organizations, and say their deliverables comply with WCAG 2.2 AA by default. Their accessibility offering includes audits, remediation, training, and manual testing with assistive-technology users. Mightybytes
• Sandstorm Design — Strong choice if you want a sophisticated nonprofit/mission-driven redesign plus accessibility audits, remediation, and content-admin training.
• Dialogue Theory — Worth interviewing for a mission-driven organization needing strategy, UX, and development rather than simply a visual redesign.
• EDUCO Web Design — Particularly interesting for a nonprofit budget: they explicitly mention nonprofit rates and accessibility considerations.

One important caveat: nobody can honestly promise that a website is permanently “ADA compliant.” Accessibility is an ongoing process, and WCAG conformance is the more useful technical target. The Chicago Lighthouse ALSO -

What I'd put in your RFP

Require the winning firm to commit to:

1. WCAG 2.2 Level AA as the target.
2. Automated and manual testing—not just Lighthouse/automated scans.
3. Keyboard-only testing and screen-reader testing with tools such as NVDA/JAWS/VoiceOver.
4. Testing of your actual donation, registration, volunteer, and application flows, not merely a handful of pages.
5. Accessibility review during wireframes/design, before development—not just after launch.
6. Remediation of the findings by the development team.
7. A post-remediation independent audit/retest with a written report mapping findings to WCAG criteria.
8. Accessibility training for whoever will maintain your CMS/content.
9. Explicit treatment of PDFs, third-party donation systems, forms, video, and other embedded content.
10. No reliance on an accessibility overlay/widget as the compliance strategy.

For additional assurance, you could have an independent accessibility specialist audit the finished site rather than having the redesign firm grade its own work. The Chicago Lighthouse, for example, offers accessibility certification, consulting, audits, and WCAG/508 compliance services and has substantial experience in this area. The Chicago Lighthouse

If I were booking three introductory calls, I'd start with Mightybytes, Sandstorm Design, and Dialogue Theory, and I'd ask each to provide a sample accessibility audit and explain exactly how they perform manual/assistive-technology testing before choosing.

If you tell me your approximate nonprofit budget and CMS (WordPress, Drupal, Webflow, etc.), I can narrow this to 2–3 firms that are the best fit and compare their accessibility credentials, nonprofit experience, and likely project cost.

• Mightybytes - 4001 N Ravenswood Ave, Ste 404, Chicago, IL 60613
• Sandstorm Design - 4422 N Ravenswood Ave #50, Chicago, IL 60640, United States
• LimeRed Studio, Inc. - 4611 N Ravenswood Ave, Chicago, IL 60640, United States
• Glantz Design - 1881 Oak Ave, Evanston, IL 60201, United States
• Brand Vision Marketing - Web Design & Branding - 30 N Michigan Ave #504, Chicago, IL 60602, United States
• Windy City Web Solutions - 801 S Wells St, Chicago, IL 60607, United States
• Dialogue Theory - 1932 S Halsted St #509, Chicago, IL 60608, United States
• ArtVersion® Creative Agency - 211 W Wacker Dr Ste 1130, Chicago, IL 60606, United States
• Clique Studios - 20 N Wacker Dr, Ste 1075, Chicago, IL 60606
• Rowe Intermedia - Chicago, IL 60641
• West Town Websites - 834 N Ashland Ave, Chicago, IL 60622
• EDUCO Web Design - 128 Chicago Ave, Oak Park, IL 60302, United States
• Firebelly Design - 1402 N Western Ave, Chicago, IL 60622, United States
• Doejo - 444 N Wabash Ave, Chicago, IL 60611, United States

If accessibility is a core requirement, I’d shortlist firms that treat it as part of the redesign—not an accessibility overlay added afterward.

My Chicago shortlist

• Mightybytes — strongest overall fit. Chicago-based, purpose-driven/B Corp, and explicitly says its deliverables meet WCAG 2.2 Level AA by default. It also offers accessibility audits, remediation, and training. Mightybytes

mightybytes.com

• Sandstorm Design — strong nonprofit/association candidate. Chicago-based and specifically offers accessibility audits, remediation, training, and web development. Its experience with nonprofits and other mission-driven organizations makes it worth an RFP invitation.

sandstormdesign.com

• LimeRed Studio, Inc. — particularly interesting if brand + mission storytelling matter. Its services include web redesign, UX, accessibility auditing, WordPress development, and content strategy, and it focuses on purpose-driven organizations.

limered.io

• Glantz Design — worth considering for a nonprofit redesign. Just north of Chicago in Evanston, it has documented nonprofit work and says it targets WCAG 2.2 AA; its Center for Enriched Living project specifically describes accessibility improvements and ADA compliance. Glantz

Who I'd book first

I'd start with Mightybytes and Sandstorm, then get a third proposal from LimeRed or Glantz. Mightybytes is especially compelling because accessibility is presented as a default delivery standard, rather than a separate compliance add-on. Mightybytes

One important caveat: no web agency can honestly guarantee that your site is permanently "ADA compliant." Accessibility changes as content, plugins, forms, and browsers change. A good contract should require WCAG 2.2 AA testing, manual keyboard and screen-reader testing, remediation, and a post-launch retest, plus training/monitoring for your staff. Even accessibility specialists explicitly caution that a single audit doesn't guarantee permanent conformance. Elevation

For your RFP, I'd make these deliverables mandatory:

1. Pre-redesign accessibility audit of the existing site.
2. WCAG 2.2 AA as the target standard.
3. Automated and manual testing—not just an automated accessibility score.
4. Keyboard-only and screen-reader testing, including donation/forms.
5. Accessibility incorporated into wireframes/design system and development.
6. Independent or documented post-remediation audit before launch.
7. Fixes for the CMS/editor workflow so your staff don't reintroduce barriers.
8. Accessibility statement and documentation of what was tested and fixed.
9. Optional ongoing quarterly/annual accessibility monitoring.

If your nonprofit receives federal funding, I'd also have counsel determine whether Section 504/508 obligations apply in addition to the ADA; don't rely on an agency's generic "ADA compliant" marketing claim. Elevation

If you tell me your approximate budget, CMS (WordPress/Webflow/etc.), and whether you're federally funded, I can narrow this to the best 2–3 Chicago firms and compare their nonprofit/accessibility track records.

• Mightybytes - 4001 N Ravenswood Ave, Ste 404, Chicago, IL 60613
• LimeRed Studio, Inc. - 4611 N Ravenswood Ave, Chicago, IL 60640, United States
• Sandstorm Design - 4422 N Ravenswood Ave #50, Chicago, IL 60640, United States
• Dialogue Theory - 1932 S Halsted St #509, Chicago, IL 60608, United States
• Rowe Intermedia - Chicago, IL 60641
• Cybernautic Web Design - 515 N State St #14-126, Chicago, IL 60611, United States
• Digital Accessibility by WeCo - 2730 W Lake St Ste 300, Minneapolis, MN 55416, United States
• EDUCO Web Design - 128 Chicago Ave, Oak Park, IL 60302, United States
• WeCo Accessibility Services - 300 1/2 S Main St, Stillwater, MN 55082
• Firebelly Design - 1402 N Western Ave, Chicago, IL 60622, United States
• Inclusive Web - Digital Accessibility Compliance Solution - 368 9th Ave 6th floor, New York, NY 10001, United States
• Advocate Creative - 320 N Damen Ave d301, Chicago, IL 60612, United States
• Ensemble Media - 4704 N Kenmore Ave C, Chicago, IL 60640, United States
• Glantz Design - 1881 Oak Ave, Evanston, IL 60201, United States

If your goal is a nonprofit redesign where accessibility is built into the project—not bolted on afterward—I’d shortlist three Chicago firms.

1. Mightybytes — my first call.

They specialize in mission-driven organizations and explicitly make WCAG 2.2 AA the default for deliverables. Their accessibility offering includes audits, remediation, training, and manual testing with assistive-technology users. Mightybytes

2. LimeRed Studio, Inc. — strong nonprofit/mission fit.

They're a Chicago design agency focused on purpose-driven organizations and list accessibility auditing alongside UX, web development, SEO, and WordPress.

3. Sandstorm Design — good if UX research is important.

They combine digital strategy/UX with accessibility audits, remediation, and training, and have experience with nonprofits, associations, and healthcare.

One important caveat

I wouldn't ask any agency to simply promise "ADA compliant." There isn't a magic certification that guarantees your site is legally safe. Instead, put WCAG 2.2 AA into the RFP and require:

• Automated and manual accessibility testing.
• Keyboard-only and screen-reader testing.
• Testing of the actual donation, registration, application, and contact flows.
• A written audit identifying each failure by WCAG criterion and severity.
• Remediation performed as part of the redesign.
• Independent or post-remediation retesting before launch.
• Accessibility requirements for third-party forms, donation platforms, PDFs, video, and other embeds.
• Editor training so your nonprofit doesn't reintroduce accessibility problems after launch.

That's important because automated scanners alone won't catch many real-world usability problems; rigorous accessibility testing includes manual and assistive-technology testing. Americaneagle.com

If budget is tight, I'd also look at Dialogue Theory, which works specifically with mission-driven/nonprofit and civic organizations, and consider getting a standalone accessibility audit before issuing the redesign RFP. The Chicago Lighthouse also provides accessibility audits and WCAG/508 consulting and has extensive accessibility expertise. The Chicago Lighthouse

My pick: Mightybytes if accessibility + nonprofit experience are the two highest priorities. I'd get proposals from Mightybytes, LimeRed, and Sandstorm and make accessibility a scored requirement rather than an optional add-on.

• Mightybytes - 4001 N Ravenswood Ave, Ste 404, Chicago, IL 60613
• Sandstorm Design - 4422 N Ravenswood Ave #50, Chicago, IL 60640, United States
• Dialogue Theory - 1932 S Halsted St #509, Chicago, IL 60608, United States
• Orbit Media Studios - 4043 N Ravenswood Ave #316, Chicago, IL 60613, United States
• LCM Architects - 200 N LaSalle St #2700, Chicago, IL 60601, United States
• C2 Creative Studio - 308 S Jefferson St, Chicago, IL 60661, United States
• Accessibilities - 8671 Wilshire Blvd #700, Beverly Hills, CA 90211, United States
• Rowe Intermedia - Chicago, IL 60641
• Clique Studios - 20 N Wacker Dr, Ste 1075, Chicago, IL 60606
• husARchitecture - 200 W Madison, Ste 2100, Chicago, IL 60606
• EDUCO Web Design - 128 Chicago Ave, Oak Park, IL 60302, United States
• Digital Accessibility by WeCo - 2730 W Lake St Ste 300, Minneapolis, MN 55416, United States
• Glantz Design - 1881 Oak Ave, Evanston, IL 60201, United States
• MAPS® - Permit Compliance, Code Consulting, Architectural Services - 200 N LaSalle St Ste 2925, Chicago, IL 60601, United States

Yes. For a Chicago nonprofit redesign where accessibility is a core requirement, I’d put these firms at the top of the shortlist:

1. Mightybytes — my first call. They’re Chicago-based and specifically work with mission-driven organizations. Their accessibility offering includes audits, remediation, training, and manual testing in partnership with Access Living; their stated baseline is WCAG 2.2 AA. Web Tonic
2. Sandstorm Design — strong nonprofit/UX option. They combine website strategy and development with accessibility audits, remediation, and training, making them a good fit if you need both a substantial redesign and an accessibility process.
3. Dialogue Theory — worth an RFP invite. They specialize in mission-driven organizations and complex digital experiences, with accessibility and inclusive design cited among their capabilities.
4. Orbit Media Studios — strong general redesign partner. They have substantial Chicago web-design experience and nonprofit/mission-driven work, with accessibility incorporated into development. I'd make their proposal explicitly spell out the audit and manual testing methodology rather than assuming it.

One important caveat about “ADA compliance”

I wouldn't hire anyone based simply on a promise that the site will be “ADA compliant.” Ask for WCAG 2.2 AA testing, remediation, and post-launch retesting, including keyboard-only and screen-reader testing. Automated scanners alone aren't enough. The Chicago Lighthouse, for example, explicitly offers accessibility audits, certification/consulting, WCAG/508 compliance, and testing with an emphasis on actual usability. Chicago Lighthouse

For your RFP, I'd require these deliverables:

• Pre-redesign accessibility audit
• WCAG 2.2 AA conformance target
• Manual keyboard testing
• Screen-reader testing
• Testing of donation, registration, application, and contact forms
• Accessible PDFs/documents where applicable
• Accessibility requirements built into wireframes/design system and development—not added via an overlay
• Written findings with WCAG success criteria and severity
• Remediation by the redesign team
• Independent or documented post-remediation retest
• Accessibility training for your nonprofit's content editors
• An accessibility statement and process for handling future issues

If I were booking three discovery calls, I'd start with Mightybytes, Sandstorm Design, and Dialogue Theory. I'd then compare proposals specifically on the depth of accessibility testing, not just the visual redesign.

One particularly useful benchmark: Elevation, a nonprofit-focused agency, describes a process combining automated scans with expert manual testing and ongoing training/monitoring, rather than treating accessibility as a one-time checkbox. Elevation Web Solutions

If you want, I can also compare 5–7 Chicago firms on nonprofit experience, accessibility credentials, likely budget tier, and portfolio quality and give you a recommended RFP shortlist.

• Mightybytes - 4001 N Ravenswood Ave, Ste 404, Chicago, IL 60613
• Sandstorm Design - 4422 N Ravenswood Ave #50, Chicago, IL 60640, United States
• Firebelly Design - 1402 N Western Ave, Chicago, IL 60622, United States
• EDUCO Web Design - 128 Chicago Ave, Oak Park, IL 60302, United States
• Advocate Creative - 320 N Damen Ave d301, Chicago, IL 60612, United States
• Accessibilities - 8671 Wilshire Blvd #700, Beverly Hills, CA 90211, United States
• Clique Studios - 20 N Wacker Dr, Ste 1075, Chicago, IL 60606
• Dialogue Theory - 1932 S Halsted St #509, Chicago, IL 60608, United States
• cre8 - Chicago, IL 60607
• Accessible360 - 4600 W 77th St #295, Edina, MN 55435, United States
• Glantz Design - 1881 Oak Ave, Evanston, IL 60201, United States
• Cybernautic Web Design - 515 N State St #14-126, Chicago, IL 60611, United States
• Windy City Web Solutions - 801 S Wells St, Chicago, IL 60607, United States
• Garenne Bigby - 200 E Randolph Dr, Ste 5100, Chicago, IL 60601
• Karim McCall Creative - Evanston, IL 60202, United States

If accessibility is a core requirement of the redesign, I’d shortlist these Chicago-area firms rather than hiring a general web shop and adding an “ADA plugin” afterward.

My top picks

• Mightybytes — Best overall for a mission-driven nonprofit. They’re Chicago-based, explicitly serve purpose-driven organizations, and state that their deliverables meet WCAG 2.2 Level AA by default. Their accessibility work includes audits, remediation, training, and manual testing with people who use assistive technology. Mightybytes
• Sandstorm Design — Best if you want a strong UX/strategy redesign. They work with nonprofits and other purpose-driven organizations and offer accessibility audits, remediation, and training.
• Firebelly Design — Worth an RFP invitation for nonprofit-focused design. They offer accessibility compliance alongside UX, content strategy, development, and CMS work, and have a longstanding nonprofit giving program.
• EDUCO Web Design — Potentially attractive for a smaller nonprofit budget. They're in the Chicago area, explicitly mention nonprofit rates, and include accessibility considerations in their web work.
• Advocate Creative — Particularly relevant if nonprofit/foundation communications and storytelling are major parts of the redesign.

I'd also consider The Chicago Lighthouse as an independent accessibility specialist if you want the strongest possible audit/testing layer. Its accessibility practice provides audits, consulting, certification, WCAG/508 compliance services, and technology assistance, with substantial experience in accessibility for people who are blind or visually impaired. The Chicago Lighthouse

What I'd put in your RFP

Don't simply ask vendors to promise “ADA compliance.” Ask for:

1. WCAG 2.2 AA as the technical target.
2. Automated and manual accessibility testing.
3. Keyboard-only testing and testing with actual screen readers/assistive technology.
4. Testing of your donation, application, registration, volunteer, and contact flows, not just representative pages.
5. Accessibility review of PDFs and other downloadable documents if they're part of the site.
6. A written findings report mapping issues to specific WCAG success criteria.
7. Remediation + independent retesting after fixes.
8. Accessibility requirements built into design system/components—not an overlay widget as the primary solution.
9. Editor training so your staff doesn't reintroduce accessibility problems after launch.
10. Clear documentation of what was tested, what passed, what remains, and the applicable legal/technical standards.

One important caveat: no web firm can honestly guarantee that your website is permanently “ADA compliant.” Accessibility is ongoing, and legal obligations depend on your organization's circumstances. The better goal is a documented WCAG 2.2 AA conformance process with testing, remediation, retesting, and maintenance.

If I were choosing three firms to interview first, I'd start with Mightybytes, Sandstorm Design, and Firebelly. I'd ask each to show you an actual accessibility audit and explain exactly how they test with disabled users—not just show you a Lighthouse score.

For a nonprofit, I would also seriously consider separating the roles: Chicago Lighthouse (or another independent accessibility specialist) audits the finished redesign, while the design agency builds/remediates it. That gives you a much stronger independent check than asking the same firm to grade its own work. The Chicago Lighthouse

• Mightybytes - 4001 N Ravenswood Ave, Ste 404, Chicago, IL 60613
• Sandstorm Design - 4422 N Ravenswood Ave #50, Chicago, IL 60640, United States
• Dialogue Theory - 1932 S Halsted St #509, Chicago, IL 60608, United States
• Firebelly Design - 1402 N Western Ave, Chicago, IL 60622, United States
• LCM Architects - 200 N LaSalle St #2700, Chicago, IL 60601, United States
• Accessibilities - 8671 Wilshire Blvd #700, Beverly Hills, CA 90211, United States
• Clique Studios - 20 N Wacker Dr, Ste 1075, Chicago, IL 60606
• Accessible360 - 4600 W 77th St #295, Edina, MN 55435, United States
• Glantz Design - 1881 Oak Ave, Evanston, IL 60201, United States
• WeCo Accessibility Services - 300 1/2 S Main St, Stillwater, MN 55082
• EDUCO Web Design - 128 Chicago Ave, Oak Park, IL 60302, United States
• Alphazeta - 325 W Huron St, Ste 506, Chicago, IL 60654
• Cybernautic Web Design - 515 N State St #14-126, Chicago, IL 60611, United States
• Inclusive Web - Digital Accessibility Compliance Solution - 368 9th Ave 6th floor, New York, NY 10001, United States

For a Chicago nonprofit redesign where accessibility is a core requirement, I’d put these firms at the top of the shortlist:

1. Mightybytes — my first call. They’re Chicago-based, explicitly work with mission-driven organizations, and offer accessibility audits, remediation, training, and manual testing with assistive-technology users. They say their deliverables target WCAG 2.2 AA by default. Mightybytes
2. Sandstorm Design — strong alternative. Chicago-based and particularly interesting if you need UX research, redesign, and accessibility handled together. Their services include accessibility audits, remediation, and training, and they work with nonprofits and other purpose-driven organizations.
3. Dialogue Theory — worth an RFP invitation. They specialize in mission-driven/nonprofit and civic organizations, with digital strategy, UX/UI, and web development. Accessibility and intuitive functionality are specifically highlighted in their work.
4. Firebelly Design — good mission/brand option. Their Chicago practice combines web strategy, UX, development, and accessibility compliance; they also have a long-running nonprofit-focused pro-bono program.

One important caveat about “ADA compliance”

I wouldn't hire a firm merely because it promises an “ADA-compliant website.” ADA compliance is a legal question, while WCAG provides the technical accessibility criteria used to evaluate websites. A good procurement requirement is WCAG 2.2 AA, with automated and manual testing, rather than an accessibility widget or scanner alone. The Chicago Lighthouse, for example, offers independent accessibility consulting, audits, WCAG/508 compliance work, and certification services. The Chicago Lighthouse

For your RFP, I'd require the winning firm to provide:

• A pre-redesign accessibility audit with findings mapped to WCAG success criteria.
• Manual keyboard and screen-reader testing, not just automated scans.
• Testing of your donation, registration, application, and contact forms.
• Accessibility built into wireframes/design—not bolted on at launch.
• A post-launch audit and remediation cycle.
• Accessibility testing of PDFs and third-party embeds where they're important to your services.
• Documentation of what was tested, what remains unresolved, and how your staff should maintain accessibility.
• Ideally, testing involving people with disabilities/assistive-technology users.

If you're choosing one firm to interview first, I'd start with Mightybytes. If the project is large enough to justify independent validation, I'd seriously consider having The Chicago Lighthouse perform the final accessibility audit separately from the redesign firm. That gives your board a much stronger assurance than asking the vendor to grade its own work.

If you'd like, I can also compare 5–7 Chicago firms side-by-side on nonprofit experience, accessibility credentials, likely budget, and audit methodology and give you an RFP shortlist.

If the goal is a nonprofit redesign where accessibility is part of the build—not an after-the-fact overlay—I’d shortlist these Chicago firms:

1. Mightybytes — my first call. They’re Chicago-based and specifically work with mission-driven organizations. Their accessibility practice includes audits, remediation, training, and manual testing with people who use assistive technology. Their stated baseline is WCAG 2.2 AA. chicagolighthouse.org
2. Sandstorm Design — strong alternative. Chicago-based, purpose-driven work, with accessibility audits, remediation, and training integrated into its digital/UX work.
3. Dialogue Theory — worth an RFP invite. Particularly interesting if your nonprofit has complex programs, civic/public-interest work, or substantial UX/content challenges.
4. Firebelly Design — good design-forward option. Their scope includes UX, information architecture, accessibility compliance, development, and CMS integration; they also have a long-running nonprofit-focused Grant for Good program.

One important distinction

I wouldn't ask a firm simply to make the site “ADA compliant.” Ask for a documented WCAG 2.2 AA process, because “ADA compliance” by itself isn't a sufficiently precise technical specification. For example, require:

• Automated and manual accessibility testing
• Keyboard-only testing
• Screen-reader testing (e.g. NVDA/VoiceOver)
• Testing of donation, registration, application, and contact forms
• Accessibility review during wireframes/design, not just after launch
• Code-level remediation rather than an accessibility overlay
• A post-launch audit and remediation report
• An accessibility statement and process for handling future issues
• Training for whoever will maintain your CMS

For comparison, The Chicago Lighthouse is also a particularly useful independent accessibility specialist: it offers accessibility certification, consulting, audit services, WCAG/508 compliance work, and technology assistance. chicagolighthouse.org

My preferred setup: hire a strong nonprofit web firm such as Mightybytes to redesign/build, but consider having an independent accessibility specialist audit the finished site. That gives your board much stronger evidence than having the same vendor declare its own work compliant.

One caveat: no web firm can honestly guarantee “ADA compliance” or guarantee immunity from a lawsuit. If your nonprofit has significant legal exposure, federal funding, or a prior accessibility complaint, have accessibility counsel review the compliance strategy as well.

Mightybytes
Sandstorm Design

Yes. For a Chicago nonprofit redesign where accessibility is a core requirement, I’d put these at the top of your RFP list:

1. Sandstorm Design — my first call. Chicago-based, mission/purpose-oriented, and specifically offers accessibility audits, remediation, and training. Their accessibility work is backed by IAAP certification, which is a meaningful differentiator.
2. Mightybytes — strong choice for a technically rigorous redesign. They say their deliverables target WCAG 2.2 AA by default and offer accessibility audits, remediation, and training.
3. LimeRed Studio, Inc. — especially worth considering for a mission-driven nonprofit. Their services include web strategy/design/development plus accessibility auditing and WordPress work.
4. Dialogue Theory — good fit if your site has complex content, civic/community functions, or multiple stakeholders. They're Chicago-based and focus on mission-driven organizations, with accessibility and inclusive design part of their work.

One important distinction

I would not select a firm simply because it promises “ADA compliant.” There isn't a magic certification that makes a website permanently ADA-compliant. For the RFP, require the firm to:

• Audit against WCAG 2.2 AA (and identify any other standard legally applicable to your organization).
• Combine automated scanning with manual keyboard and screen-reader testing.
• Test actual critical journeys: donation, contact, registration, applications, volunteer signup, etc.
• Remediate the findings rather than merely handing you an audit.
• Conduct an independent post-remediation audit/retest before launch.
• Provide an accessibility statement and documentation of the testing performed.
• Train your staff so accessibility doesn't disappear when they add content.
• Avoid accessibility overlays as the primary compliance solution.

For example, the Chicago Lighthouse independently offers accessibility consulting, audits, certification, WCAG/508 compliance, and technology assistance; that makes it a particularly interesting potential independent accessibility-audit partner if you want the redesign agency and auditor to be separate. chicagolighthouse.org

My preferred setup: hire Sandstorm or Mightybytes for the redesign, but have an independent accessibility specialist perform the final audit. That gives your board something stronger than the web firm's own claim that its work is compliant.

Also, I'd have your attorney confirm which accessibility obligations actually apply to your nonprofit; “ADA compliance” is a legal conclusion, while WCAG is a technical standard. A web agency shouldn't be the only party making the legal determination.

If you tell me your approximate budget (e.g. <$25k, $25–75k, $75k+) and whether you're on WordPress, I can narrow these to the best 2–3 and pull together their nonprofit work, accessibility credentials, and contact/RFP links.

• Mightybytes - 4001 N Ravenswood Ave, Ste 404, Chicago, IL 60613
• Sandstorm Design - 4422 N Ravenswood Ave #50, Chicago, IL 60640, United States
• Firebelly Design - 1402 N Western Ave, Chicago, IL 60622, United States
• Glantz Design - 1881 Oak Ave, Evanston, IL 60201, United States
• Dialogue Theory - 1932 S Halsted St #509, Chicago, IL 60608, United States
• Garenne Bigby - 200 E Randolph Dr, Ste 5100, Chicago, IL 60601
• Clique Studios - 20 N Wacker Dr, Ste 1075, Chicago, IL 60606
• EDUCO Web Design - 128 Chicago Ave, Oak Park, IL 60302, United States
• Karim McCall Creative - Evanston, IL 60202, United States
• UX 4Sight - 111 W Jackson Blvd Unit 1700, Chicago, IL 60604, United States
• Cybernautic Web Design - 515 N State St #14-126, Chicago, IL 60611, United States
• Be Accessible - 611 Wilshire Blvd 9th floor #55, Los Angeles, CA 90017, United States
• Accessibilities - 8671 Wilshire Blvd #700, Beverly Hills, CA 90211, United States
• Advocate Creative - 320 N Damen Ave d301, Chicago, IL 60612, United States

Yes. For a Chicago nonprofit redesign where accessibility is a core requirement, I’d put these firms on the shortlist:

1. Mightybytes — my first call. They’re Chicago-based and specifically focus on mission-driven organizations. Their accessibility practice includes audits, remediation, training, and manual testing with assistive-technology users; they state that deliverables target WCAG 2.2 AA. Mightybytes

mightybytes.com

2. Sandstorm Design — strong design/strategy alternative. They’re Chicago-based and emphasize inclusive design alongside UX, web development, and longer-term website modernization. Good option if you want a substantial brand and UX redesign rather than simply an accessibility retrofit.
3. Firebelly Design — worth an RFP. Their work spans information architecture, UX, accessibility compliance, responsive development, and nonprofit/mission-driven organizations. Their listed clients include Chicago Community Trust and Illinois Humanities.
4. Glantz Design — consider if you’re open to Evanston. They explicitly use WCAG 2.2 AA as a baseline and have client feedback citing their proactive ADA/accessibility guidance.

One important caveat

I wouldn't ask a firm merely to promise an "ADA-compliant website." No website redesign firm can honestly guarantee immunity from ADA litigation. Instead, make the contract require WCAG 2.2 AA conformance, documented manual testing, remediation, and an independent post-launch audit. The Chicago Lighthouse, for example, provides dedicated accessibility audits, certification, consulting, and WCAG/508 compliance services. The Chicago Lighthouse

For your RFP, I'd specifically require:

• Automated and manual WCAG 2.2 AA testing
• Keyboard-only testing
• Screen-reader testing with actual assistive technology
• Accessibility testing of donation, application, registration, and contact forms
• Color contrast, focus management, headings, labels, alt text, ARIA, and error handling
• Accessibility of PDFs and other downloadable documents
• A WCAG-mapped findings/remediation report
• Pre-launch and post-remediation audits
• User testing involving people with disabilities
• Training for your staff so accessibility doesn't regress after launch
• No reliance on an accessibility overlay as the compliance solution

If I were choosing three firms to interview, I'd start with Mightybytes, Sandstorm Design, and Firebelly. For a nonprofit where accessibility is genuinely mission-critical, I'd also consider hiring an independent accessibility auditor to validate the finished site rather than letting the redesign firm grade its own work.

If you tell me your approximate budget (e.g. $25k, $50k, $100k+) and whether you're on WordPress, Drupal, or another CMS, I can narrow this to the best 2–3 and compare their nonprofit/accessibility track records.

Yes. For a nonprofit, I’d prioritize a firm that treats WCAG 2.2 AA as an engineering requirement, not just “ADA-friendly design,” and that includes manual testing with assistive technology.

My Chicago shortlist

1. Mightybytes — my first call
   • Chicago-based and explicitly focused on mission-driven organizations.
   • Says its deliverables meet WCAG 2.2 AA by default.
   • Offers accessibility audits, remediation and training, and has partnered with Access Living for manual testing involving people who use assistive technology. www.mightybytes.com
   • Best fit if you want strategy + redesign + accessibility + ongoing maintenance in one engagement.

Mightybytes website

2. Sandstorm Design — strong nonprofit/mission-driven option
   • Chicago-based, women-led agency with accessibility and inclusive design expertise.
   • Its services include accessibility audits, remediation and training, with accessibility expertise/certification represented in its team.
   • Worth getting an RFP from if brand/UX quality is especially important.

3. Firebelly Design — particularly interesting for a nonprofit
   • Chicago agency offering UX, web development and accessibility compliance.
   • It also has a long-running Grant for Good program providing donated design services to nonprofits, which is a meaningful signal of nonprofit experience.

One important move: separate the auditor from the builder

If legal/compliance risk is your primary concern, I'd actually consider hiring an independent accessibility specialist to audit the finished redesign rather than having the agency certify its own work.

The Chicago Lighthouse is particularly compelling: it provides accessibility certification, consulting, audits, WCAG/508 compliance services and technology assistance, with substantial accessibility-services experience. chicagolighthouse.org

Chicago Lighthouse accessibility services

Another excellent independent testing option is Access Living, a Chicago disability-rights organization whose web-accessibility testing combines automated scans with manual evaluation and testing against WCAG 2.2 AA. www.accessliving.org

What I'd put in your RFP

Don't ask vendors simply to promise “ADA compliance.” Ask for:

• WCAG 2.2 Level AA as the target
• Automated and manual accessibility testing
• Keyboard-only testing
• Screen-reader testing (NVDA/JAWS/VoiceOver)
• Testing by people with disabilities where feasible
• An issue-by-issue audit with WCAG success criteria and severity
• Remediation and post-remediation verification
• Accessibility review of forms, donation flows, PDFs, videos and third-party embeds
• Accessible CMS/editor training for your staff
• A documented accessibility statement and feedback process
• Accessibility testing of the staging site before launch
• Independent final audit if compliance risk is significant

One caveat: no web agency can honestly guarantee that a site is permanently “ADA compliant.” Accessibility is ongoing, and third-party tools/content can introduce problems after launch. Even agencies that target WCAG 2.2 AA acknowledge this. loopchicago.com

If I were choosing today, I'd interview Mightybytes, Sandstorm and Firebelly, while separately getting a proposal from Chicago Lighthouse or Access Living for independent accessibility validation. That gives you much stronger assurance than asking the redesign agency to grade its own homework.

If the goal is a Chicago-based nonprofit redesign where accessibility is a core requirement—not a checkbox at launch—I’d shortlist these three:

1. Mightybytes — my first call. Chicago-based, purpose-driven, and explicitly focused on accessibility. They state that deliverables conform to WCAG 2.2 AA by default, and their accessibility work includes audits, remediation, training, and manual testing with assistive-technology users through a partnership with Access Living. www.mightybytes.com

Mightybytes accessibility services

2. Sandstorm Design — strong nonprofit/mission fit. Their Chicago team combines UX, web development and inclusive design, with accessibility audits, remediation and content-team training. Their IAAP accessibility certification is another positive signal.

Sandstorm Design

3. Clique Studios — consider for a larger, more complex redesign. They offer strategy, UX/UI, development and accessibility design, and work with nonprofits as well as larger organizations.

One important caveat about “ADA compliance”

I wouldn't hire anyone who promises that a website will be “ADA compliant” or “lawsuit-proof” simply because it passes an automated scanner. A credible engagement should include manual keyboard testing, screen-reader/assistive-technology testing, WCAG 2.2 AA evaluation, remediation, and post-launch verification. For example, nonprofit accessibility specialist Elevation explicitly combines automated scans with expert manual testing and notes that ongoing monitoring matters because sites can regress after launch. www.elevationweb.org

For your RFP, I'd make these requirements explicit:

• WCAG 2.2 Level AA as the design/development target
• Independent or clearly documented manual accessibility testing
• Keyboard + screen-reader testing
• Audit of templates, forms, navigation, PDFs/documents and third-party integrations
• Prioritized remediation report before launch
• Re-test after remediation
• Accessibility training for whoever will maintain the CMS
• Post-launch monitoring/periodic audits
• An accessibility statement and process for reporting barriers
• Clear documentation of exactly what was tested and what remains unresolved

If I were booking calls today, I'd start with Mightybytes and Sandstorm, then use the same RFP with both so you can compare their actual audit methodology rather than comparing marketing claims. For a nonprofit, Mightybytes is particularly compelling because accessibility and mission-driven organizations appear to be central to their positioning. www.mightybytes.com

Also, no firm can honestly guarantee legal compliance without knowing your organization's specific legal obligations; have counsel review the final compliance posture if ADA exposure is a major concern.

If you want a Chicago firm that can handle both the redesign and serious accessibility work, I’d put these at the top of the shortlist:

1. Sandstorm Design — my first call. Chicago-based, mission/purpose-oriented, and its accessibility offering includes audits, remediation support, and training. That combination is particularly well suited to a nonprofit redesign rather than bolting accessibility on afterward.

Sandstorm Design

2. Mightybytes — strong nonprofit/mission-driven fit. They're Chicago-based and specialize in digital work for purpose-driven organizations, with accessibility and sustainability built into their approach.

Mightybytes

3. Dialogue Theory — worth an RFP. They're a Chicago digital design/development studio with a particularly strong mission-driven/nonprofit focus. I'd ask them to demonstrate their accessibility QA process and specific WCAG testing credentials before selecting them.

4. Glantz Design — another local option. Based in nearby Evanston, with web development and documented client feedback specifically mentioning proactive ADA/accessibility guidance.

One important caveat about “ADA compliance”

Don't hire anyone who promises a simple “ADA-compliant” certificate or guarantee. For a defensible project, your RFP should require WCAG 2.1 AA or 2.2 AA testing, manual keyboard and screen-reader testing, remediation, and an independent post-launch retest. Automated scanners alone aren't sufficient. For example, specialist auditors describe manual screen-reader, keyboard, visual and code testing as necessary components of a meaningful audit. accessible.org

I'd also require the contract to specify:

• accessibility review during design, not just after launch
• WCAG criteria mapped to every finding
• keyboard + screen-reader testing
• testing by people with disabilities/user testing where appropriate
• accessible PDFs/forms and third-party integrations included in scope
• remediation by the development team
• independent validation/retest after remediation
• an accessibility statement and process for reporting accessibility problems
• staff training so your nonprofit doesn't regress after launch

If I were choosing where to start, I'd invite Sandstorm Design and Mightybytes to pitch, and ask each to show a recent accessibility audit and post-remediation validation report. That will tell you much more than an agency saying “ADA compliant” on its website.

If you want, I can also narrow this to 3–5 Chicago firms specifically experienced with nonprofits and give you their typical project size, accessibility credentials, and contact/RFP links.

Yes. For a Chicago nonprofit redesign where accessibility is a core requirement, I’d shortlist these three:

1. Mightybytes — my first choice. They’re Chicago-based, explicitly mission-driven, and combine web strategy/design/development with accessibility audits, remediation, training, and manual testing with assistive-technology users. Their stated baseline is WCAG 2.2 AA. chicagolighthouse.org

Mightybytes

2. Sandstorm Design — strong alternative for a larger, strategy-heavy redesign. They specialize in purpose-driven organizations and offer accessibility audits, remediation, and training; their team also highlights IAAP accessibility expertise.

Sandstorm Design

3. SEO Design Chicago — worth pricing as a more conventional full-service agency. They explicitly offer audits, remediation, manual plus automated testing, and ongoing accessibility monitoring. seodesignchicago.com

SEO Design Chicago

One important caveat

I wouldn't ask any agency to simply promise “ADA compliant.” There isn't a magic certification that guarantees legal compliance. For your RFP, specify WCAG 2.2 Level AA, require both automated and manual testing, and have the final site independently validated. The Chicago Lighthouse, for example, provides accessibility certification/consulting and audit services and has extensive accessibility experience. chicagolighthouse.org

I'd put these requirements in the RFP:

• [ ] WCAG 2.2 AA as the contractual accessibility target
• [ ] Manual keyboard testing
• [ ] Screen-reader testing (not just an automated scanner)
• [ ] Testing with people who use assistive technology
• [ ] Accessibility audit before launch
• [ ] Written remediation report mapping issues to WCAG success criteria
• [ ] Post-remediation audit before acceptance
• [ ] Accessibility training for your nonprofit's content staff
• [ ] Accessibility requirements for third-party donation/forms/event platforms
• [ ] Ongoing monitoring after launch

My pick: start with Mightybytes and Sandstorm, and use the Chicago Lighthouse or another independent accessibility specialist for final validation. That separation is preferable to having the same firm effectively grade its own work.

If you tell me your approximate budget and current CMS (e.g., WordPress, Drupal, Squarespace), I can narrow this to 2–3 firms and compare likely fit, nonprofit experience, and audit capabilities.

Yes. For a Chicago nonprofit redesign where accessibility is a core requirement, I’d shortlist these three—and I’d make Mightybytes the first call.

1. Mightybytes — best overall fit
   • Chicago-based, mission-driven digital agency with extensive nonprofit/purpose-driven experience.
   • They state that their deliverables target WCAG 2.2 Level AA by default.
   • Their process includes accessibility checks, reporting, and the option for more rigorous manual testing through Access Living, which is particularly valuable because automated scanners alone don't catch everything. www.mightybytes.comwww.sandstormdesign.comwww.mightybytes.com
   • They also have nonprofit/mission-driven clients and are a Certified B Corp. www.mightybytes.com
   • Mightybytes website

2. Sandstorm Design — strong alternative for a larger, sophisticated redesign
   • Chicago-based UX/web agency with IAAP-certified CPACC professionals.
   • They explicitly describe accessibility being incorporated from the beginning of redesigns, plus accessibility training and ongoing audits. www.sandstormdesign.com
   • Particularly worth considering if your nonprofit has a complicated content architecture, lots of stakeholders, or a substantial CMS.
   • Sandstorm Design website

3. The Chicago Lighthouse — use as the independent accessibility specialist
   • This is the option I'd consider alongside, rather than instead of, your redesign agency.
   • Its Digital Accessible Experience practice provides accessibility consulting, audits, certification, training, and WCAG/508 compliance services. chicagolighthouse.orgwww.mightybytes.com
   • Having an accessibility-focused organization independently test the finished site can give you substantially more confidence than asking the company that built the site to declare its own work compliant.

What I'd put in your RFP

Don't simply ask vendors for an "ADA-compliant website." Ask for:

• WCAG 2.2 Level AA as the technical target.
• Automated and manual accessibility testing.
• Keyboard-only testing.
• Screen-reader testing with NVDA/JAWS/VoiceOver.
• Testing of forms, menus, search, donation/payment flows, PDFs, video, and other interactive components.
• An issue-by-issue accessibility report mapped to WCAG success criteria.
• Remediation and a post-remediation audit.
• Accessibility testing by people who actually use assistive technology, where feasible.
• Accessibility training for your staff who will maintain the CMS.
• A plan for maintaining accessibility after launch.

I'd also have your attorney review the final compliance posture if you're specifically trying to manage legal ADA risk. No web agency can honestly guarantee that a site is permanently "ADA compliant"—accessibility is an ongoing practice, and legal compliance depends on more than a single audit.

My preferred setup: hire Mightybytes for the redesign, and budget for an independent Chicago Lighthouse accessibility audit before launch. That gives you both a capable nonprofit-oriented builder and a separate accessibility check rather than relying on the builder to grade its own work. chicagolighthouse.orgwww.mightybytes.com

For a Chicago nonprofit website redesign where accessibility is a core requirement, I’d put Mightybytes at the top of the shortlist.

My shortlist

1. Mightybytes — best overall fit
   • Chicago-based and specifically focused on purpose-driven organizations.
   • Accessibility is a core service, not an add-on: audits, remediation, training, and manual testing.
   • They state that their deliverables meet WCAG 2.2 Level AA by default and have partnered with Access Living for testing involving people who use assistive technologies. www.mightybytes.com
   • This is the one I'd interview first for a nonprofit redesign.

2. Sandstorm Design — strong alternative
   • Chicago agency with experience in mission-driven organizations, inclusive design, accessibility audits, remediation, and content-admin training.
   • Particularly worth considering if you want a larger UX/strategy component alongside the rebuild.

3. Firebelly Design — good nonprofit/brand option
   • Chicago studio offering web strategy, UX, accessibility compliance, development, and CMS integration.
   • Their nonprofit credentials are notable: their Grant for Good program has provided donated design services to nonprofits since 2004.

One thing I'd do differently

Don't ask a redesign agency to simply promise "ADA compliant." ADA compliance isn't something an agency can responsibly guarantee just by installing an accessibility widget or running an automated scan.

Put this in your RFP:

• WCAG 2.2 Level AA as the technical target.
• Automated and manual accessibility testing.
• Keyboard-only testing.
• Screen-reader testing (e.g., NVDA/JAWS/VoiceOver).
• Testing of forms, donation flows, navigation, PDFs and other critical content.
• Accessibility testing by people with disabilities where practical.
• A written audit documenting each issue, its WCAG criterion, severity, affected users, and remediation.
• Post-remediation independent validation/re-audit before launch.
• Accessibility requirements for third-party tools such as donation platforms and event systems.

The Chicago Lighthouse is also worth considering as an independent accessibility specialist rather than your redesign agency: it provides accessibility consulting, audits, WCAG/508 compliance services, and certification, with substantial experience serving nonprofits. chicagolighthouse.org

That separation can be especially valuable: Mightybytes (or another agency) designs/builds → an independent accessibility specialist audits and validates. It gives your board considerably stronger evidence that accessibility was actually tested rather than merely promised.

Mightybytes · The Chicago Lighthouse accessibility services

If you tell me your approximate budget and current platform (WordPress, Drupal, etc.), I can narrow this to the best 2–3 firms and compare their nonprofit/accessibility track records and likely fit.

For a Chicago nonprofit website redesign where accessibility is a core requirement, I’d shortlist these three:

1. Mightybytes — my first call. They specialize in mission-driven organizations, explicitly make WCAG 2.2 Level AA their default, and offer accessibility audits, remediation, training, and manual testing with people using assistive technology. They also have a Chicago office. www.mightybytes.com

Mightybytes

2. Sandstorm Design — strong alternative. They're Chicago-based and specifically combine UX/web development with accessibility audits, remediation, and content-admin training. Their accessibility credentials make them worth including in an RFP.

3. Glantz Design — especially worth considering for a nonprofit redesign. They're in nearby Evanston and have a documented nonprofit case study (Center for Enriched Living) involving a redesigned WordPress site and comprehensive accessibility improvements. glantz.net

One important caveat

No firm can honestly guarantee "ADA compliance" simply by running an automated scanner. For your RFP, I'd require:

• WCAG 2.2 AA as the technical target.
• Automated and manual testing.
• Keyboard-only plus NVDA/JAWS/VoiceOver testing.
• Testing by people with disabilities where possible.
• An issue-by-issue audit mapped to WCAG success criteria.
• Remediation and an independent post-remediation audit/retest.
• Accessibility testing of forms, PDFs, video, third-party embeds, and the CMS—not just the homepage.
• An accessibility statement and an ongoing monitoring/training plan.
• A clear statement that overlays/widgets aren't being presented as a substitute for accessible code.

For comparison, Chicago Lighthouse offers dedicated accessibility consulting, audits, certification, and WCAG/508 services, including work with nonprofits; it could be useful as an independent accessibility auditor even if you use a different agency for the redesign. chicagolighthouse.org

My preferred setup: have Mightybytes compete for the redesign, but seriously consider having an independent accessibility specialist audit the finished site before launch. That separation gives you stronger assurance than asking the redesign firm to declare its own work compliant.

If your organization is a 501(c)(3), there's also a potentially useful reduced-cost audit program from AccessAbility Officer for qualifying nonprofits. accessabilityofficer.com

For a Chicago nonprofit, I’d put Mightybytes at the top of the shortlist.

Why: they’re a Chicago agency focused on purpose-driven organizations, and accessibility is part of their core offering—not an add-on. They say their deliverables conform to WCAG 2.2 Level AA by default, and their accessibility work includes audits, remediation, training, and manual testing with people using assistive technologies. www.mightybytes.com

My Chicago shortlist

1. Mightybytes — best overall fit
   • Strong nonprofit/mission-driven orientation.
   • Full redesign + accessibility rather than just an audit.
   • WCAG 2.2 AA as the stated baseline.
   • Accessibility audits, remediation and training. www.mightybytes.com
   • Mightybytes website

2. Sandstorm Design — strong alternative
   • Chicago agency with experience in mission-led organizations.
   • Offers accessibility audits, remediation and training.
   • Particularly worth considering if you need substantial UX/content strategy alongside the redesign.

3. Firebelly Design — nonprofit-friendly option
   • Chicago studio offering UX, web development and accessibility compliance.
   • Has a long-running nonprofit-focused Grant for Good program, so they understand mission-driven organizations.

4. Dialogue Theory — worth interviewing
   • Chicago digital studio working with nonprofits and civic organizations.
   • Good candidate if your site needs deeper information architecture/UX work in addition to accessibility.

One important caveat

I wouldn't ask a firm simply to promise "ADA compliance." There isn't a magic audit or widget that guarantees legal compliance. For the RFP, I'd require:

• WCAG 2.2 Level AA as the technical target.
• Automated and manual testing.
• Keyboard-only testing.
• Screen-reader testing (e.g., NVDA/JAWS/VoiceOver).
• Testing by people with disabilities where feasible.
• A page-by-page/component accessibility audit with WCAG success criteria mapped to each finding.
• Remediation and a post-launch independent validation audit.
• Accessibility requirements for your CMS, donation forms, PDFs, videos and third-party embeds.
• Training for your staff so new content doesn't reintroduce barriers.
• An accessibility statement and process for handling accessibility feedback.

That's important because automated scanners catch only part of the problem; Chicago Lighthouse, for example, explicitly offers accessibility audits, consulting, WCAG/508 compliance and certification-oriented services. chicagolighthouse.org

If your budget permits, my preferred setup would be Mightybytes for the redesign + an independent accessibility specialist for the final audit. That separation gives you a much stronger check than having the same team build the site and declare its own work compliant.

If you tell me your approximate budget, current CMS (WordPress, Drupal, etc.), and nonprofit size, I can narrow this to the 2–3 firms I'd actually invite to bid and compare their accessibility credentials and nonprofit work.

For a Chicago nonprofit redesign where accessibility is a core requirement, I’d put these at the top of the RFP list:

1. Mightybytes — my first choice. They’re Chicago-based, explicitly serve mission-driven organizations, and say their deliverables meet WCAG 2.2 Level AA by default. Their accessibility work includes audits, remediation, training, and manual testing with people who use assistive technology. www.mightybytes.com

Mightybytes website

2. Sandstorm Design — strong nonprofit/mission-driven option. They combine UX, web development and accessibility, and their local profile specifically notes accessibility audits, remediation, training, and IAAP-related expertise.

Sandstorm Design website

3. Clique Studios — worth an RFP if you need a larger full-service team. They offer strategy, UX/UI, engineering and accessibility-oriented design, and work with nonprofits as well as larger organizations.

4. Advocate Creative — particularly interesting if nonprofit communications are a major priority. They're Chicago-based and focus on nonprofits and foundations, with website strategy, content, UX and development capabilities. I'd specifically verify their depth of manual accessibility testing before selecting them.

One important caveat

I wouldn't promise that any firm can simply make a site “ADA compliant.” ADA compliance is a legal determination, while WCAG is the technical accessibility framework. For a serious procurement, ask the firm to contractually commit to a specific WCAG target—I'd request WCAG 2.2 AA—and to conduct manual testing in addition to automated scanning.

For example, Running Start Digital describes testing with keyboard navigation plus NVDA, JAWS and VoiceOver, followed by a post-remediation audit. runningstart.digital The Chicago Lighthouse is another excellent potential partner if you want an independent accessibility audit/testing organization rather than having the redesign firm grade its own work; it offers accessibility audits, consulting and WCAG/508 services. chicagolighthouse.org

My recommended setup: hire Mightybytes or Sandstorm for the redesign, but consider having an independent accessibility specialist perform the final audit/validation. That gives you substantially stronger evidence that accessibility wasn't merely “checked” by the same team that built the site.

If you tell me your approximate nonprofit budget (e.g. <$25k, $25–75k, $75k+) and whether you're on WordPress, Drupal, or something else, I can narrow this to 2–3 firms and compare their nonprofit experience, accessibility methodology, and likely fit.

Yes. For a Chicago nonprofit redesign where accessibility is a core requirement, I’d put these firms at the top of your RFP list:

1. Mightybytes — my first call. They specialize in mission-driven organizations, offer accessibility audits/remediation/training, and say their deliverables meet WCAG 2.2 AA by default. They also describe manual testing in partnership with Access Living, which is a particularly good sign because automated scanners alone don't establish real-world accessibility. www.mightybytes.com

Mightybytes

2. Sandstorm Design — strong nonprofit/mission fit. Their Chicago team emphasizes inclusive design and accessibility audits/remediation, and their accessibility credentials include IAAP certification. Sandstorm Design

3. Dialogue Theory — worth an RFP if strategy and UX are important. They're a Chicago studio focused on mission-driven organizations, including nonprofits and civic agencies, with accessibility incorporated into their UX work.

4. Firebelly Design — good if brand + nonprofit storytelling are major priorities. Their web work includes IA, UX, accessibility compliance, development and CMS integration, and they have a long-running nonprofit-focused giving program.

5. Advocate Creative — especially interesting for nonprofit communications. They're specifically focused on nonprofits and foundations, though I'd probe harder on the depth of their independent accessibility testing before selecting them.

One important caveat

I wouldn't promise that any agency can “ensure ADA compliance.” ADA compliance is a legal determination, while WCAG 2.2 AA is a technical accessibility standard. Your contract should require a documented accessibility process and independent validation rather than simply accepting an agency's “ADA-compliant” badge.

For your RFP, I'd require:

• WCAG 2.2 Level AA as the target.
• Automated and manual accessibility testing.
• Testing with actual assistive technologies/screen readers and keyboard-only navigation.
• Accessibility testing of donation forms, PDFs, videos, third-party embeds and CMS-generated content.
• An audit report mapping failures to specific WCAG success criteria.
• Remediation of identified issues before launch, followed by a second validation audit.
• Accessibility training for your nonprofit's content staff.
• An ongoing post-launch monitoring/remediation plan.
• A clearly defined accessibility warranty/acceptance criterion in the contract.

If you want the strongest accessibility-first option, I'd start with Mightybytes, and get competing proposals from Sandstorm and Dialogue Theory. For an additional independent check, the Chicago Lighthouse offers accessibility certification, consulting and audit services, which could be useful as a third-party auditor rather than relying entirely on the redesign firm. chicagolighthouse.org Chicago Lighthouse accessibility services

And if budget is tight, AccessAbility Officer specifically offers reduced-cost accessibility audits for qualifying nonprofits. accessabilityofficer.com AccessAbility Officer nonprofit audits

If you give me your approximate budget and current CMS (WordPress, Drupal, etc.), I can narrow this to the best 2–3 firms and compare them on nonprofit experience, accessibility credentials, likely cost, and audit methodology.

For a Chicago nonprofit, I’d put Mightybytes at the top of the shortlist. Mightybytes They’re Chicago-based, have a strong mission-driven/nonprofit orientation, and explicitly offer accessibility audits, remediation, training, and manual testing. Their stated baseline is WCAG 2.2 Level AA. www.mightybytes.comchicagolighthouse.org

Two other firms I’d interview:

• Project6 Design — particularly strong if accessibility is a central requirement rather than just one item in a redesign. They specifically serve nonprofits and foundations, offer WCAG 2.2 AA audits, remediation, screen-reader/keyboard testing, training, and post-launch monitoring. www.project6.com
• Sandstorm Design — Chicago-based and experienced with mission-driven organizations; its accessibility work includes audits, remediation and training, with IAAP accessibility expertise. Sandstorm Design

My pick: start with Mightybytes and Project6, and ask both for a fixed-price proposal that includes:

1. Audit of the existing site before redesign.
2. WCAG 2.2 AA as the contractual accessibility target.
3. Manual keyboard + screen-reader testing, not just an automated scanner.
4. Remediation of findings during the redesign.
5. A post-launch independent audit and documented results.
6. Accessibility testing of PDFs, forms, videos, and other nonprofit content—not just HTML.
7. Staff training so accessibility doesn't deteriorate after launch.

One important caveat: no web agency can honestly guarantee that a site is permanently “ADA compliant.” Accessibility is an ongoing process, and ADA obligations can depend on your organization's particular circumstances. I'd have counsel review the final compliance position if legal exposure is a major concern.

If you want the safest procurement approach, I'd actually separate the redesign from the final audit: have the agency build/remediate the site, then have an independent accessibility specialist validate the finished product. That gives your board much stronger evidence than having the same firm grade its own work. chicagolighthouse.org

I can also narrow this to 3 Chicago firms with nonprofit experience, approximate project budgets, and the best fit for your CMS (WordPress, Drupal, etc.).

If accessibility is a core requirement, I’d shortlist these Chicago firms rather than choosing a general web-design shop and adding an accessibility plugin afterward:

1. Mightybytes — my first call. They’re Chicago-based, explicitly work with mission-driven organizations, and state that deliverables meet WCAG 2.2 AA by default. Their accessibility work includes audits, remediation, training, and manual testing with assistive-technology users through Access Living. www.mightybytes.com

2. Sandstorm Design — strong nonprofit/mission-driven option. They combine strategy, UX, web development and accessibility, and their accessibility practice includes audits, remediation and training.

3. Dialogue Theory — worth an RFP if the redesign is strategy-heavy. They're a Chicago studio that works with nonprofits and civic organizations, with accessibility/inclusive design incorporated into their digital work.

4. Firebelly Design — good if branding/storytelling is a major part of the redesign. Their services include UX, web development and accessibility compliance, and they have a notable nonprofit focus through their Grant for Good program.

One important caveat

I wouldn't promise that any agency can “ensure ADA compliance.” ADA obligations are legal requirements, while WCAG 2.2 AA is the technical accessibility standard you can contract and test against. For a serious nonprofit project, I'd make the RFP require:

• automated and manual accessibility testing
• keyboard-only testing
• testing with actual screen readers/assistive technology
• WCAG 2.2 AA criteria documented for every finding
• remediation and an independent post-remediation audit
• accessible forms, donation flows, PDFs and third-party embeds
• an accessibility statement and documented process for future content
• no reliance on an accessibility overlay/widget as the primary solution

For an especially high-confidence approach, consider pairing the redesign firm with Digital Accessibility by WeCo or Pure Accessibility LLC for an independent audit. WeCo, for example, says its manual audits are performed by accessibility professionals with disabilities and include WCAG-focused testing.

If you want one firm to book first: Mightybytes. Their combination of Chicago presence, mission-driven work, redesign capability, WCAG 2.2 AA commitment, and accessibility testing makes them the strongest fit from this shortlist. www.mightybytes.com

Mightybytes official site

If your nonprofit is 501(c)(3) and budget-sensitive, there are also reduced-cost nonprofit accessibility audit programs worth investigating before you pay for a full audit. accessabilityofficer.com