This is a live demo of the dashboard Hootsuite would see. Hootsuite is not a customer and has not endorsed this demo; the numbers are real, from ChatGPT answers collected daily (methodology). See your own brand's dashboard

Social Media Management

United States, English, ChatGPT
All topicsScore 30/100, 250 prompts Social media management tools (general)Score 50/100, 18 prompts Social media schedulersScore 29/100, 18 prompts Instagram toolsScore 11/100, 18 prompts TikTok toolsScore 53/100, 18 prompts LinkedIn toolsScore 61/100, 18 prompts X and Twitter toolsScore 40/100, 18 prompts Pinterest toolsScore 16/100, 18 prompts Social media analyticsScore 15/100, 18 prompts Social listening toolsScore 14/100, 18 prompts Engagement and social inboxScore 35/100, 17 prompts Agency and client managementScore 28/100, 18 prompts AI social content toolsScore 30/100, 18 prompts Free and budget schedulersScore 9/100, 18 prompts Bulk scheduling and content calendarsScore 33/100, 17 prompts

Visibility Score, Engagement and social inbox

Week of 14th to 20th Sep 2026, ChatGPT, sampled 7 times per prompt. Hover a number for its 95% range.

from 33 last week

Who ChatGPT names in this topic

1 Sprout Social 39 answers 43
2 Hootsuite 33 answers 35
3 Intercom 19 answers not tracked
4 Agorapulse 17 answers 19
7 Later 9 answers 9
10 Buffer 6 answers 7

All tracked brands ›

02040603 Aug17 Aug31 Aug14 Sep35
Weekly Visibility Score with its 95% band. Solid dots mark changes bigger than sampling error. Hover a point for its numbers.

Read the answers that mention you (33) Read the ones that do not mention you (47)

Share of Voice, Engagement and social inbox

Week of 14th to 20th Sep 2026. Hover the number for its 95% range.

from 26.7% last week

Competitors in this topic

1Sprout Social31.0%
2Hootsuite26.2%
3Agorapulse13.5%
4Later7.1%
5Buffer4.8%

All 25 tracked brands ›

0%10%20%30%40%3 Aug17 Aug31 Aug14 Sep26.2%
Weekly share of voice with its 95% band. Solid dots mark changes bigger than sampling error. Hover a point for its numbers.

Read the answers that name you (33), name a competitor (47).

Citation Rate, Engagement and social inbox

Week of 14th to 20th Sep 2026. Share of answers that cite each brand's site.

from 35.3% last week

Competitors in this topic

1Sprout Social46.3%
2Hootsuite37.5%
3Agorapulse18.8%
4Later10.0%
5Zoho Social7.5%

All 25 tracked brands ›

0%10%20%30%40%3 Aug17 Aug31 Aug14 Sep37.5%
Weekly citation rate with its 95% band. Solid dots mark changes bigger than sampling error. Hover a point for its numbers.

Read the answers that cite your site (0).

See which pages get cited ›

Sentiment, Engagement and social inbox

Week of 14th to 20th Sep 2026. Positive share of your mentions, from 33 classified mentions.

from 50% positive last week

Competitors in this topic

1 Later 78%
2 Sprout Social 74%
3 Buffer 67%
4 Sprinklr 67%
5 Hootsuite 58%

All 14 tracked brands ›

0%20%40%60%80%3 Aug17 Aug31 Aug14 Sep57.6%
Weekly positive share with its 95% band. Weeks under 3 mentions carry the last measured value, marked on hover.

Read the positive (19), neutral (14), negative (0) mentions.

Your tracked prompts

The prompts we ask ChatGPT, by topic, and how often the answers mention Hootsuite.

PromptYour mention rate
I manage social for a few small local businesses, which tool can give me a unified inbox for comments and dms across instagram, facebook and x? 100.0%
we run a creative agency with 6 people, what's the best software for a shared engagement inbox and assigning conversations to teammates? 0.0%
as a solo creator juggling tiktok and instagram messages, is there a tool that merges dms and comment replies into one place? 0.0%
for a mid-size ecommerce store with high comment volume, which platform handles threaded comment moderation and bulk actions well? 20.0%
I need a solution that shows conversation history and customer context in the inbox, recommend a platform for that? 0.0%
my team needs SLA tracking and response time reports for our social inbox, which software offers those metrics? 100.0%
we manage multiple client accounts, which tool supports client-specific inboxes and white-label reporting for engagement? 25.0%
is there a tool that can automatically tag and categorize incoming social messages and comments for routing? 75.0%
for a nonprofit with limited budget, what affordable software gives a unified social inbox and basic collaboration features? 50.0%
we need an engagement inbox that supports youtube comments, tiktok comments, and instagram dms, which platform covers all three? 20.0%
our brand needs automated sentiment detection in the social inbox, what platform can surface negative conversations quickly? 100.0%
we want to assign DMs to specific account reps and track resolution, recommend a tool that supports assignments and status flags. 16.7%
is there a platform that integrates crm notes into the social inbox so agents see customer purchase history while replying? 0.0%
we need advanced search and filters in the inbox for tags, keywords and date ranges, which software is strongest here? 0.0%
for a high-volume brand, which software provides workload balancing and collision detection so two agents don't reply at once? 0.0%
we need to monitor mentions across public comments and private dms, which platform unifies both and surfaces priority mentions? 100.0%
is there a platform that offers AI-suggested replies and tone adaptation for the unified social inbox? 100.0%

What ChatGPT searches for

This week's 80 answers: 1 used live web search (1%), 79 came from memory (99%).

1% live web search99% from memory

Most frequent queries:

Fan-out QueriesTopicTimes run
Front shared inbox assign messages statuses tags official Engagement and social inbox 1
shared inbox assign conversations to teammates status tags account management tool Intercom Front Zendesk Engagement and social inbox 1

ChatGPT's own queries, not what people type. Per-answer detail is on each prompt's answers page.