1. Introduction

Axeman Technology Solutions LLP ("we", "us", "our") operates VisibilityTool.AI, an AI visibility measurement and analytics platform. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our service. By accessing or using VisibilityTool.AI, you acknowledge that you have read and understood this policy.

2. Information We Collect

We collect the following categories of information:

• Account Information: Your email address (obtained via the Keywords Everywhere API during authentication), your Keywords Everywhere user ID, and your plan type (free, bronze, silver, gold, or platinum).
• Usage Data: Brands and competitor domains you enter for analysis, AI visibility analysis results and historical metric scores, and feature usage patterns within the application.
• Technical Data: IP address, browser type and version, session identifiers, device information, and pages visited within the service.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve the VisibilityTool.AI service
• To authenticate your identity via the Keywords Everywhere API
• To run AI visibility analysis queries across supported language models
• To calculate and track your brand's visibility metrics over time
• To improve the accuracy and reliability of our metrics and product features
• To communicate with you about service updates, if applicable

4. Data Storage and Security

We take the security of your data seriously and employ industry-standard measures to protect it:

• API keys are encrypted using AES-256-GCM encryption at rest and are never stored in plaintext in our database
• Email addresses received from the Keywords Everywhere API are transmitted in encrypted form and decrypted server-side using a shared secret
• Session data is stored server-side in a dedicated directory with appropriate access controls
• We do not store plaintext API keys outside of your active authenticated session
• All communication with third-party APIs is conducted over HTTPS with SSL certificate verification

5. Third-Party Services

VisibilityTool.AI integrates with the following third-party services to provide its functionality:

• Keywords Everywhere API: Used for user authentication and data operations. Your API key is transmitted securely to verify your identity and plan status.
• Large Language Model Providers: We submit analysis queries to ChatGPT (OpenAI), Claude (Anthropic), Gemini (Google), and Perplexity to measure your brand's AI visibility. These queries may include your brand name, competitor names, and industry-related terms.

Each third-party service is governed by its own privacy policy. We encourage you to review their respective policies for information on how they handle data.

6. Data Retention

We retain your data according to the following practices:

• Account data is retained for as long as your account remains active
• Analysis data and historical metric scores are retained to enable trend tracking and reporting over time
• Upon receiving a verified account termination request, we will delete your account data and associated analysis records within a reasonable timeframe

7. Cookies and Sessions

VisibilityTool.AI uses cookies strictly for authentication and session management:

• We use a single session cookie to maintain your authenticated state. This cookie is configured with HttpOnly, Secure (when served over HTTPS), and SameSite=Lax attributes for maximum security.
• Session IDs are regenerated periodically and upon login to prevent session fixation attacks.
• We do not use third-party tracking cookies, advertising cookies, or analytics cookies.

8. Your Rights

You have the following rights regarding your personal data:

• Access: You may request a copy of the personal data we hold about you.
• Correction: You may request that we correct any inaccurate or incomplete personal data.
• Deletion: You may request that we delete your account and associated data.
• Data Export: You may request an export of your analysis data in a portable format.
• Opt Out: You may opt out of any non-essential communications from us.

To exercise any of these rights, please contact us using the information provided below.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will become effective when we post the revised policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Your continued use of the service after changes are posted constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the contact information provided on our website. We will respond to your inquiry within a reasonable timeframe.